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Assistant Operations Manager

Life Time Inc.

Woodbury (MN)

On-site

USD 60,000 - 190,000

Full time

11 days ago

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Job summary

An established industry player is seeking an Assistant Operations Manager to ensure clean and functional facilities while delivering excellent customer service. This full-time role involves maintaining club spaces, training team members, and providing managerial support. You will work closely with the Facility Operations Manager and have a flexible schedule to meet the business's needs. Join a dynamic team dedicated to creating an inclusive environment where your contributions are valued and recognized. This position offers a chance to grow in the wellness and fitness services sector, making a positive impact on members' experiences.

Benefits

Fully subsidized membership
Discounts on products and services
401(k) retirement savings plan
Training and professional development
Paid sick leave
Medical, dental, and vision coverage
Short and long-term disability insurance
Life insurance
Paid time off
Parental leave and adoption assistance

Qualifications

  • 1 year of customer service experience is required.
  • CPR/AED certification required within the first 30 days of hire.

Responsibilities

  • Assist in maintaining locker rooms and fitness areas.
  • Respond to member feedback and provide solutions.
  • Train team members with ongoing coaching and feedback.

Skills

Customer Service
Team Training
Budget Management
Compliance with OSHA

Education

High School Diploma or GED
CPR/AED Certification
Aquatic Facilities Operator Certification (AFO)
Certified Pool Operator License (CPO)
College Degree in Business or Related Field

Job description

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Position Summary

The Facility Operations Assistant Manager is a full-time position that assists the Facility Operations Manager in delivering clean and functioning facilities while providing excellent customer service. This may include maintaining club space, training fellow team members, and being the source of managerial support when the Manager is not present. The Facility Operations Assistant Manager works the opposite schedule of the Facility Operations Manager and must be flexible to meet the needs of the business.

Position Summary

The Facility Operations Assistant Manager is a full-time position that assists the Facility Operations Manager in delivering clean and functioning facilities while providing excellent customer service. This may include maintaining club space, training fellow team members, and being the source of managerial support when the Manager is not present. The Facility Operations Assistant Manager works the opposite schedule of the Facility Operations Manager and must be flexible to meet the needs of the business.

Job Duties And Responsibilities

  • Assists staff in maintaining locker rooms, fitness floors, common areas, and amenities
  • Responds to member feedback with urgency and provides follow up communication with solutions
  • Assists the manager with monthly and annual budget recommendations
  • Assists in training team members through providing on going training, coaching, counseling, and continuous feedback
  • Serves on the club Safety Committee ensuring policies and regulations are in compliance with OSHA regulations
  • Assists with the recruiting and interviewing for the Operations department
  • Attends weekly department head, Operations department, and "all club" meetings
  • Builds positive relationship with members while gathering feedback
  • Coordinates and creates Operations staff schedules

Position Requirements

  • High School Diploma or GED
  • CPR/AED certification required within the first 30 days of hire
  • 1 year of customer service experience
  • Aquatic Facilities Operator Certification (AFO)
  • Certified Pool Operator license (CPO) within 3 months of hire
  • Must be available to work a flexible schedule to meet the needs of the business

Preferred Requirements

  • Health and fitness operations experience
  • College degree in business, hospitality, or related field
  • Experience with building operations

Benefits

All team members receive the following benefits while working for Life Time:

  • A fully subsidized membership
  • Discounts on Life Time products and services
  • 401(k) retirement savings plan with company discretionary match (21 years of age and older)
  • Training and professional development
  • Paid sick leave where required by law

Full-time Team Members are eligible for additional benefits, including:

  • Medical, dental, vision, and prescription drug coverage
  • Short term and long term disability insurance
  • Life insurance
  • Pre-tax flexible spending and dependent care plans
  • Parental leave and adoption assistance
  • Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
  • Deferred compensation plan, if the team member meets the required income threshold

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Wellness and Fitness Services

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