Assistant Operations Manager

Hispanic Alliance for Career Enhancement; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

An established industry player in hospitality seeks an Assistant Operations Manager to lead front office staff and enhance guest experiences. This role demands a passion for customer service and exceptional communication skills. You'll be responsible for cash control, staffing, and training, all while working in a dynamic environment that values your contributions. If you're ready to take on challenges and grow in your career, this opportunity is for you.

Qualifications

• Desire to satisfy others in a fast-paced environment.
• Refined verbal and written communication skills.

Responsibilities

• Oversee front office staff and cash control.
• Manage staffing needs and guest services.

Skills

Customer Service

Communication Skills

Supervisory Experience

Flexibility

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Assistant Operations Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Salary Pay Range: $70,000-$90,000

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Minimum of one-year previous front office supervisory experience preferred
• Ability to work a flexible schedule