Assistant Operations Manager

Hyatt Hotels Corporation; Morristown (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Complimentary hotel nights

Discounts at Hyatt properties

Tuition Reimbursement

401K with company match

Employee Stock Purchase Plan

Free parking

Free meals

Paid family leave

Paid vacation & sick days

New child leave

Holidays

Job summary

Hyatt Regency Morristown at Headquarters Plaza in Morristown, NJ, is seeking an Assistant Operations Manager. The role oversees Front Office, Housekeeping, and Lobby Bar/Market operations to ensure exceptional guest service and operational efficiency.

Strong leadership and a customer‑focused attitude are essential, with 2–3 years in Rooms Management and a hospitality degree as a plus. Join a team dedicated to delivering meaningful guest experiences while supporting staff growth and maintaining

Qualifications

• 2-3 years of progressive hotel Rooms Management experience.
• Strong leadership with a high-energy, entrepreneurial mindset.
• Excellent verbal and written communication skills.
• Hotel/Hospitality degree is an asset.
• Proficiency in Microsoft Word and Excel.

Responsibilities

• Supervise daily hotel operations across Front Office, Housekeeping and related outlets.
• Support staff training and development; manage schedules and service standards.
• Ensure compliance with policies and drive guest satisfaction.
• Oversee Front Office, Guest Services, Housekeeping, Laundry, Lobby Bar and Market as needed.
• Foster a positive work environment focused on excellence and teamwork.
• Contribute to delivering outstanding guest experiences and engagement.

Skills

Leadership

Customer service

Communication

Microsoft Word

Microsoft Excel

Organization

Education

Hotel/Hospitality degree

Tools

Microsoft Word

Microsoft Excel

Job description

Close Inclusive Collection Job Postings Notification

\"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\"

Hyatt Regency Morristown at Headquarters Plaza

US - NJ - Morristown

Hotel Operations

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Join our amazing team at Hyatt Regency Morristownwhich is situated in the heart of downtown Morristown’s historical district near George Washington’s Headquarters, The Morris Museum, and Fosterfields Living Historical Farm. Our newly renovated hotel features 256 guestrooms including 50 spacious studio suites. With more than 31,000 square feet of revitalized meeting and banquet space, the hotel provides premier meeting experience in the Tri-State area.

What are additional benefits working at Hyatt Regency Morristown

• Complimentary hotel nights and discounts at Hyatt properties around the world


• Tuition Reimbursement, 401K with company match, Employee Stock Purchasing Plan


• Free parking/ free meals


• Paid Family Bonding Time & Adoption Assistance

Paid Vacation, Sick days, New Child Leave, Holidays

The Assistant Operations Manager supports the overall operation of the hotel by assisting in the oversight of Front Office, Housekeeping, and Lobby Bar/Market operations. This role works closely with department leaders to ensure exceptional guest service, operational efficiency, and colleague engagement across the Rooms and Food & Beverage divisions.

Responsibilities include supervising daily operations, supporting staff training and development, managing schedules, maintaining service standards, and ensuring compliance with company policies and procedures. The Assistant Operations Manager may oversee Front Office, Guest Services, Housekeeping, Laundry, Lobby Bar, Market, and Coffee Shop operations as business needs require.

This position plays a key role in fostering a positive and productive work environment while promoting a culture of excellence, accountability, and teamwork. The Assistant Operations Manager is committed to delivering outstanding guest experiences and driving both guest and associate satisfaction.

• A true desire to satisfy the needs of others in a fast-paced environment.


• Refined verbal and written communication skills.


• 2-3 years of progressive hotel Rooms Management experience


• Service oriented style with professional presentations skills


• Hotel/Hospitality degree an asset


• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line


• Must be proficient in Microsoft Word and Excel

Must have excellent organizational, interpersonal and administrative skills

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