Assistant Office Manager — Insurance & Operations Lead

Dimitri Kondos - State Farm Agent; Portland (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) matching

Performance bonus

Advancement opportunities

Paid time off

Signing bonus

Health benefits

License renewal compensation

Hiring bonus

Job summary

Dimitri Kondos - State Farm Agent is hiring an Assistant Office Manager to support daily agency operations and drive excellent customer experiences. You will help implement office policies, manage customer interactions, and assist with sales of insurance products and financial services.

The role emphasizes organized, detail-oriented work, collaboration with team members, and ensuring smooth operations to maximize opportunities for clients and the agency.

Qualifications

• Bi-lingual; strong customer-facing skills.
• Insurance licenses required by first day of employment.
• Excellent communication and interpersonal abilities.
• Able to thrive in a fast-paced, team environment.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, friendly customer service regarding insurance products and billing.
• Educate customers about insurance options using a needs-based approach.

Skills

Bi-lingual

Customer service

Communication skills

Team oriented

Proactive problem solving

Education

Insurance licenses (by start)

Tools

Windows applications

Job description

Dimitri Kondos - State Farm Agent is hiring an Assistant Office Manager to support daily agency operations and drive excellent customer experiences. You will help implement office policies, manage customer interactions, and assist with sales of insurance products and financial services.

The role emphasizes organized, detail-oriented work, collaboration with team members, and ensuring smooth operations to maximize opportunities for clients and the agency.