Assistant Office Manager

Nationwide Vision; Phoenix (AZ); On-site; USD 30,000 - 115,000; Full time

Job summary

A leading company in the healthcare sector is seeking an Assistant Office Manager in Phoenix. The role focuses on developing a patient-oriented team and ensuring seamless office operations, which includes managing relationships with doctors, supervising team performance, and enhancing overall patient experience. Ideal candidates are those with a strong background in medical offices and leadership, equipped with essential office management skills.

Qualifications

• Minimum of 1 year in a customer-facing position preferred.
• Previous medical office experience preferred.
• Strong organizational and motivational skills.

Responsibilities

• Oversee effective execution of Total Patient Experience.
• Assist with day-to-day office operations and team member training.
• Communicate changes and support team members positively.

Skills

Customer Interaction

Team Management

Business Acumen

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

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SUMMARY

An Assistant Office Manager is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Effective execution of Total Patient Experience (TPE).
• Develop and maintain a good working relationship with doctor/doctors associated with office location.
• Enforce all corporate policies and procedures.
• Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
• Assist with executing day-to-day operations of the office. Examples include: Monitor and assist with office flow, supply inventory, team member training and other duties as assigned or needed within the office.
• Assist leading the office by guiding them to success through focused support and coaching as directed by the Office Manager.
• Handle team member and patient questions in the absence of the Office Manager.
  
  

QUALIFICATIONS

• Previous medical office experience preferred; previous leadership experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States
  
  

EDUCATION AND/OR EXPERIENCE

• High school diploma or GED required.
  
  

LICENSES AND CREDENTIALS

• ABO and NCLE certifications preferred but not required.
  
  

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
  
  

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.
  
  

If you need assistance with this application, please contact [phone]. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Retail

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