Assistant Office Manager

Caresense Home Health; Montgomeryville (Montgomery County); On-site; USD 42,000 - 55,000; Full time

Job summary

CareSense Home Health is seeking an Assistant Office Manager for our Lansdale office. You will oversee daily operations, supervise office staff, and support scheduling and EVV compliance to align with policy and regulatory standards.

In this role you will work with Staffing Coordinators on recruitment, admissions, and records management, while providing coaching and leadership to the team. Strong communication and organization are essential.

Qualifications

• High School Diploma or GED required, College Degree preferred.
• Prior leadership or management experience strongly preferred.
• Reliable transportation required.

Responsibilities

• Oversee daily operations including staffing/scheduling and EVV compliance.
• Monitor attendance and performance concerns among field staff and coordinators.
• Supervise Staffing Coordinators with recruitment and admissions processes to support growth.
• Assist with creating, maintaining, and auditing client and caregiver records.
• Provide training, coaching, and guidance to direct reports.
• Assist with main line call coverage and cross-department communication.

Skills

Communication

Organization

Problem-Solving

Detail-Oriented

Task Prioritization

HHAeXchange/JotForm/BOX

Education

High School Diploma or GED

College Degree preferred

Job description

Summary

The Assistant Office Manager is responsible for the oversight of daily operations for CareSense Health's Lansdale office to ensure compliance with all CareSense Policy and regulatory requirements. This position directly supervises office staff and provides support with the supervision and scheduling of field staff.

Authority and reporting

The Assistant Office Manager reports to the Regional Manager and is responsible for the supervision of the local Staffing Coordinators and other entry level clerical positions.

Key Responsibilities

• Oversee daily operations including staffing/scheduling needs and EVV compliance
• Monitor and assist Staffing Coordinators in addressing field staff punctuality and attendance issues, as well as other performance concerns.
• Supervise and assist Staffing Coordinators with the recruitment and admission processes to facilitate company growth.
• Assist with creating, maintaining, and auditing client and caregiver records
• Provide training, coaching, and guidance to direct reports
• Assisting with call coverage on the main line including the facilitation of cross departmental communication and elevating any concerns to leadership.
• Supervisory tasks including performance management and corrective action
• Assist Director of Nursing with compliance related tasks

Desired Skills

• Strong Communication, Organization, and Problem-Solving Skills
• Observant and Detail Oriented
• Thorough and timely completion of tasks; Task prioritization
• Experience with HHAeXchange, JotForm, or BOX
• Conflict resolution skills

Qualifications and Requirements

• High School Diploma or GED required, College Degree preferred.
• Prior leadership or management experience strongly preferred
• Reliable transportation required

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.