Assistant Office Manager

Zohorecruit; Dallas (TX); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

PTO

Life and disability insurance

Voluntary benefits

Ongoing leadership training

Job summary

Henderson Family Dental in East Dallas is seeking an experienced Assistant Office Manager to lead front-office operations and drive insurance processes in a high-volume, extended-hours practice.

You will oversee scheduling, claims, and KPI tracking while mentoring staff and ensuring top-tier patient care. A focus on leadership growth and operational excellence is expected in this dynamic role.

Qualifications

• 5+ years of dental front office or coordinator experience.
• Open Dental experience is preferred.
• Strong knowledge of insurance, claims, and treatment planning.
• Understanding of KPIs and how they impact office performance.
• Proven leadership ability or strong desire to grow into it.
• Excellent communicator with strong relationship-building skills.
• Results-driven, goal-oriented, and highly organized.
• Flexible availability, this role requires morning, evening, and occasional Saturday coverage.
• Long-term thinker who wants to grow with the practice.

Responsibilities

• Lead front-office operations and coordinate daily office activities.
• Oversee insurance processes, claims, and patient scheduling.
• Develop and monitor KPIs to improve office performance.
• Collaborate with providers and staff to ensure smooth patient flow.
• Motivate and mentor junior team members as growth path.
• Manage extended-hours schedule and coverage.

Skills

Dental front office experience

Leadership potential

Insurance/claims knowledge

Communication skills

Organization skills

Open Dental experience

Tools

Open Dental

Job description

Join the Front Office Team of a Seven-Time Award-Winning Dallas Practice

Henderson Family Dental has been a cornerstone of East Dallas since 1988 and for seven consecutive years (2019–2025), patients have voted us a D Best honoree. Founded by Dr. Jeff Nguyen, a second-generation dentist with deep Dallas roots, our practice delivers full-scope restorative, cosmetic, implant, and Invisalign care anchored by our full-time provider Dr. Lindawatti Hermawan, with Dr. Nguyen rotating through weekly and specialty coverage including oral surgery on a monthly basis. Ours is a practice where patients name our front desk staff by name in their reviews.

We're growing and looking for an experienced Assistant Office Manager who is operationally sharp, insurance-savvy, and ready to step into a leadership role with a clear path forward.

The Schedule

This is an extended-hours practice serving East Dallas. Here's what the week looks like:

• Alternating Mondays: 7:30 AM - 5:00 PM
  
• Tuesday / Wednesday: Extended hours, shift options of 9:00 AM-6:00 PM or 10:00 AM-7:00 PM
  
• Thursday / Friday: 6:30 AM - 4:00 PM
  

This schedule requires flexibility and availability across morning and evening shifts. If you thrive in a dynamic, high-volume environment, keep reading...

Requirements

• 5+ years of dental front office or coordinator experience is required
  
• Open Dental experience is preferred
  
• Strong knowledge of insurance, claims, and treatment planning
  
• Understanding of KPIs and how they impact office performance
  
• Proven leadership ability or strong desire to grow into it
  
• Excellent communicator with strong relationship-building skills
  
• Results-driven, goal-oriented, and highly organized
  
• Flexible availability, this role requires morning, evening, and occasional Saturday coverage
  
• Long-term thinker who wants to grow with the practice
  

Preferred:

• Experience in a PPO or multi-provider environment
  
• Familiarity with extended-hours dental practice operations
  
• $26-$28/hour based on experience
  
• Bonus opportunities + office incentives
  
• Medical, dental, and vision insurance
  
• 401(k) with company match
  
• Paid time off (PTO)
  
• Life and disability insurance
  
• Voluntary benefit options
  
• Ongoing training and leadership development