Assistant Office Manager

North American Dental Group; Columbus (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking dental practice dedicated to transforming patient care. As an Assistant Office Manager, you will play a crucial role in enhancing office efficiency and ensuring patient satisfaction. Your responsibilities will include problem-solving, coordinating patient schedules, and fostering a collaborative team environment. This dynamic role offers the opportunity to make a real impact in a supportive atmosphere focused on empathy and patient-first principles. If you have a passion for customer service and a desire to help others improve their oral health, this is the perfect opportunity for you to thrive and grow in your career.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Healthcare Spending Account

Paid Time Off

401k

Voluntary Life Insurance

Disability Insurance

Referral Program

Employee Discount Program

Qualifications

• Bachelor’s degree or 4 years of related experience required.
• Experience in dental or customer service management preferred.

Responsibilities

• Assist with patient chart audits to ensure proper documentation.
• Coordinate scheduling, payments, and insurance verification.

Skills

Problem Solving

Teamwork

Communication

Adaptability

Dependability

Customer Service

Education

Bachelor’s degree in a related field

4 years of related experience

Tools

Microsoft Office

Job description

Overview

Assistant Office Manager

“Open Up” to A Whole New Dental Experience

Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.

Wondering how this shapes your job experience?

We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team— help us pioneer a new culture of dentistry.

Smiling from Open to Close

Responsibilities

Skills Required to Make a Great “Impression” on Our Team

• Demonstrate problem solving skills and improve office efficiency by assisting with patient chart audits to ensure proper documentation and consistency with patients’ treatment plan.
• Effectively engage in teamwork and communication skills in an exciting, engaging, and fast-paced atmosphere while working under the direction of our office manager.
• Exhibit adaptability and dependability while coordinating scheduling, payments, and insurance verification for the best patients around.
• Bring a great attitude to our office that will allow you to connect and form valuable relationships with our team and patients alike.
• Practice flexibility, filling in for the office manager when needed.

Qualifications

So How Can You “Fill” This Role?

• Bachelor’s degree in a related field OR 4 years of related experience.
• Experience managing in dental or another fast-paced, highly interactive customer service atmosphere.
• Strong computer skills, knowledge of Microsoft Office programs, and ability to learn new programs.
• Experience with Medicare, Medicaid, or other insurance preferred.

Benefits!

• Health, Dental and Vision Insurance (Full-time employees).
• Healthcare Spending Account.
• Paid Time Off.
• 401k.
• Voluntary Life & Disability Insurance.
• Referral Program.
• Employee Discount Program.

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.