Assistant of Front Office Manager

Apsilon Hotels, Llc; Peachtree City (GA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Collaborative work environment

Leadership development

Growth opportunities

Guest-focused team

Job summary

Apsilon Hotels, Llc seeks a highly organized front office professional to support daily operations and guest experience at our Georgia location.

You will coordinate staff, assist with check-in/check-out, reservations, and inquiries, while upholding service standards and collaborative teamwork with leadership.

Join a hospitality-focused environment that values continuous improvement and professional growth opportunities.

Qualifications

• Experience in front office, guest services, hospitality, or related admin role.
• Strong communication, organization, and problem-solving skills.
• Ability to remain professional in fast-paced environments.
• Experience with scheduling, reporting, and customer service systems.
• Team-oriented and collaborates with leadership.
• Detail-oriented and committed to service quality.
• Willing to work flexible shifts, weekends, or holidays.

Responsibilities

• Oversee front office operations to ensure smooth daily service.
• Assist guests with check-in/check-out, reservations, and inquiries.
• Monitor front desk procedures, service standards, and policies.
• Coordinate staffing schedules and daily task assignments.
• Address guest concerns professionally and resolve issues promptly.
• Assist with training and onboarding of new staff.
• Collaborate with other departments to improve efficiency.
• Maintain records, reports, and front desk documentation.
• Support inventory and supply management for front office.
• Foster a positive, guest-focused work environment.

Skills

Communication

Organization

Problem solving

Scheduling systems

Team collaboration

Attention to detail

Tools

PMS software

Job description

We are seeking a highly organized and service-oriented professional to support daily front office operations and help ensure an exceptional guest experience. In this role, you will work closely with the front office leadership team to coordinate staff activities, maintain smooth workflows, and contribute to a welcoming and efficient environment.

Responsibilities

• Assist in overseeing front office operations to ensure smooth daily service and guest satisfaction
• Support team members with check‑in, check‑out, reservations, and guest inquiries as needed
• Help monitor front desk procedures, service standards, and operational policies
• Coordinate staffing schedules, shift coverage, and daily task assignments
• Respond to guest concerns professionally and help resolve issues in a timely manner
• Assist with training and onboarding new front office team members
• Work with other departments to support communication and operational efficiency
• Help maintain accurate records, reports, and front desk documentation
• Support inventory and supply management for the front office area
• Contribute to a positive, professional, and guest‑focused work environment

Qualifications

• Previous experience in front office, guest services, hospitality, or a related administrative role
• Strong communication, organization, and problem‑solving skills
• Ability to remain professional and composed in a fast‑paced environment
• Comfortable working with scheduling, reporting, and customer service systems
• Demonstrated ability to work collaboratively with team members and leadership
• Attention to detail and a commitment to service quality
• Flexibility to support different shifts, weekends, or holidays as business needs require

Preferred Skills

• Experience assisting with front desk supervision or team coordination
• Familiarity with hospitality management software or property management systems
• Knowledge of service recovery and guest relations best practices
• Ability to prioritize tasks and manage multiple responsibilities effectively

What We Offer

• A collaborative and professional work environment
• Opportunities to build leadership and operational skills
• Exposure to a guest‑focused team with room for growth and development
• A workplace that values service, teamwork, and continuous improvement

JOB CODE: 1000481