Assistant Manager, Swim School Operations & Team Lead (Flexible)

Goldfish Swim School Bedford; Bedford (NH); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Competitive Pay $24–$28/hour

Paid Training

Paid Vacation

Flexible Schedule

FUN team environment

Health Benefits

Discount program

Anniversary Recognition Program

Opportunities for Advancement

Retirement Plan with Company Match

Job summary

Goldfish Swim School Bedford is seeking an Assistant Manager to oversee daily operations, staffing, lesson quality and safety, cash handling, customer service, and the retail/vending departments.

The role includes managing party operations, staff training, and ensuring smooth scheduling and reporting across all platforms. A strong communicator with team spirit is essential for this position.

Qualifications

• High school diploma or GED is required.
• College degree preferred.

Responsibilities

• Directs and controls daily operations to ensure school runs per Goldfish SOPs.
• Helps General Manager and other managers fulfill daily tasks.
• Manages staff to ensure high productivity and positive employee satisfaction.
• Interacts with deck staff and swim instructors on scheduling, customer service and training.
• Directs retail and vending to ensure proper product mix and pricing.
• Trains and oversees private party staff to maintain SOPs.
• Gains knowledge of technology platforms for bookings, scheduling and reporting.
• Maintains safety procedures and emergency action plan training for staff.

Skills

Staff management

Customer service

Scheduling

Leadership

Safety procedures

Cash handling

Retail operations

Education

High School Diploma or GED

College degree

Job description

Goldfish Swim School Bedford is seeking an Assistant Manager to oversee daily operations, staffing, lesson quality and safety, cash handling, customer service, and the retail/vending departments.

The role includes managing party operations, staff training, and ensuring smooth scheduling and reporting across all platforms. A strong communicator with team spirit is essential for this position.