Aquatics Operations Lead – Swim Curriculum & Team Coaching

Goldfish Swim School - Braintree; Braintree (MA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Healthcare

Dental and Vision

401(k) after 1 year

Paid time off

Paid training

Job summary

Goldfish Swim School - Braintree is seeking an Assistant General Manager to join our team and partner with the General Manager to run daily operations at our Braintree school, leading the aquatics program and curriculum implementation. This role ensures swim-instruction quality, staff coaching, safety, and a positive, high-energy culture for a growing seven-location group.

You will oversee training, class scheduling, and customer interactions, while guiding the team and contributing to a

Qualifications

• Aquatics background required.
• Two+ years as swim instructor or equivalent lifeguard/deck supervisor/aquatics coordinator.
• Experience leading or training staff, especially a young hourly team.
• Experience as youth sports instructor/coach/camp counselor/childcare provider is a plus.

Responsibilities

• Own swim instruction quality across the school, ensure lessons follow the Goldfish curriculum and every child progresses safely.
• Train, observe, and coach swim instructors and deck staff, including new-hire in-water training shifts.
• Oversee deck supervisors on class scheduling, student progress, and lesson-quality issues.
• Maintain a safe and sanitary pool environment and lead pool operations day to day.
• Partner with the General Manager to run daily operations according to SOPs.
• Manage shifts and resolve coverage issues, stepping in as MOD as needed.
• Direct and support the implementation of the Emergency Action Plan (EAP) and all facility safety procedures, and train staff on the EAP.
• Help oversee retail, vending, and private party operations to keep them on brand standard.
• Coach and mentor a predominantly young hourly team, setting clear expectations and holding staff accountable.

Skills

Aquatics leadership

Staff coaching

Customer service

Team management

Safety compliance

Education

High school diploma or GED

Some college preferred

Tools

Lifeguard Certification

CPR/First Aid

CPO certification

Job description

Goldfish Swim School - Braintree is seeking an Assistant General Manager to join our team and partner with the General Manager to run daily operations at our Braintree school, leading the aquatics program and curriculum implementation. This role ensures swim-instruction quality, staff coaching, safety, and a positive, high-energy culture for a growing seven-location group.

You will oversee training, class scheduling, and customer interactions, while guiding the team and contributing to a