Assistant Manager- Slick City Action Park

Innovative Heights St Peters LLC; Mount Juliet (TN); On-site; USD 22,000 - 33,000; Full time

Job summary

Slick City Action Park in Mt Juliet, TN is seeking an Assistant Manager who thrives in a high-energy, guest-focused environment. You will help grow the park brand locally while leading a team and mentoring new members to deliver exceptional experiences.

As part of the management team, you will collaborate with the GM, oversee daily operations, and ensure safety, maintenance, and outstanding guest service across all shifts, including weekends and holidays.

Qualifications

• Strong conflict resolution and people skills.
• Clear and effective communication in all situations.
• Willingness to work nights and weekends as required by park operations.
• Relates well to guests of all ages and creates a fun, safe environment.
• Positive attitude, reliable, and ready to lead by example.
• Ability to train and mentor team members for service excellence.
• Team player who collaborates with the GM and other managers.
• Eager to learn and adapt in a fast-paced entertainment setting.

Responsibilities

• Open and close the facility on designated days.
• Foster a positive, uplifting culture for guests and staff.
• Monitor facility and equipment maintenance and inventory.
• Ensure safety and sanitation standards are followed.
• Train and supervise team members to deliver exemplary service.
• Present a professional image to guests, staff, and management.
• Manage team relations, handle questions, recognition, and performance.

Skills

Conflict management

Clear communication

Night/weekend work

Customer focus

Positive attitude

Leadership & mentoring

Teamwork

Willingness to learn

Flexible hours

Education

High School Diploma / some College

Job description

Assistant Manager- Slick City Action Park

Mt Juliet, TN 37122

Job ID: MN1683-2

Work Type: On Site

Job Description

If you’re enthusiastic, guest focused and ready to bring your energy to a team that values passion and dedication, apply today to become part of the Slick City Action Park team! Together, let’s create moments of fun and excitement that our guests will remember forever.

Stand Tall Together

Love Our Community

Commit to Fun

Keep Guests #1

Summary:

If you love staying active and are usually smiling, come be part of Slick City. The Assistant Manager helps us create and maintain a showcase park giving the best customer experience. The Assistant Manager will have an opportunity to help growth within the park while managing brand awareness to community members. The Assistant Manager will help to grow the next generation of team members through leadership and mentoring.

Essential Functions / Key Responsibilities:

• Open and close the facility on specified weekdays and weekends
• Promote a positive and uplifting culture throughout the park
• Monitor proper maintenance and inventory of the facility and equipment
• Maintain a healthy and safe environment for guests and team members alike by adhering to safety and sanitation standards
• Train new team members and supervise current team members to consistently provide exemplary service and achieve operational excellence
• Maintains an image of competence and professionalism to guests, team members, and management.
• Maintains proper team member/employer relations and addresses any questions promptly, including disciplinary actions, recognition, and performance.
• Works under the direct supervision of the GM, who will indicate general assignments, limitations, and priorities.
• Work as a team with other management team members
• Perform any other services or duties as required by Management

Qualifications:

• High School Diploma, some College preferred
• Proven conflict management skills
• Ability to communicate clearly and effectively in all situations
• Ability to work nights and/or weekends
• Relates well to customers of all ages
• Great attitude and strong work ethic
• Love to have fun and not only smiles easily but finds joy in making others smile
• Weekend availability
• Reliable transportation to and from work
• Must be able to work and willingness to work flexible hours including weekends, nights, and holidays to meet the needs of the business.
• The willingness to learn, be cheerful, with a positive attitude