Assistant Manager - Service Ops & Guest Experience

Take 5 Oil Change; Lima (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Take 5 Oil Change is looking for a full-time Assistant Manager in Lima, OH, to support the daily operations of the shop. The role focuses on enhancing shop performance, managing staff, and delivering excellent service while adhering to company standards.

Ideal candidates will have strong leadership skills, customer service experience, and basic automotive knowledge. Responsibilities include coaching team members, handling schedules, and engaging with customers to resolve issues. Join us in creating a clean, safe, and efficient environment.

Qualifications

• Demonstrated leadership skills to supervise and motivate team members.
• Strong customer service and communication skills.
• Basic automotive service knowledge or willingness to learn.

Responsibilities

• Assist in overseeing shop performance and operations.
• Coach and develop team members.
• Engage directly with guests to resolve concerns.

Skills

Leadership skills

Customer service skills

Basic automotive service knowledge

Organizational skills

Time management skills

Education

High school diploma or equivalent

Job description

Take 5 Oil Change is looking for a full-time Assistant Manager in Lima, OH, to support the daily operations of the shop. The role focuses on enhancing shop performance, managing staff, and delivering excellent service while adhering to company standards.

Ideal candidates will have strong leadership skills, customer service experience, and basic automotive knowledge. Responsibilities include coaching team members, handling schedules, and engaging with customers to resolve issues. Join us in creating a clean, safe, and efficient environment.