Assistant Manager, Schlotzsky's

SICHEM; Gainesville (TX); On-site; USD 18,000 - 28,000; Full time

Job summary

We are seeking an Assistant Manager to support the General Manager in overseeing daily restaurant operations, ensuring safety, food quality, and exceptional customer service. You will lead onboarding and training, monitor scheduling, and assist with cost control and banking tasks to contribute to the venue’s profitability.

The role requires leadership ability, a Food Handlers certificate, and proficiency with POS systems.

Qualifications

• Must have leadership experience in restaurant operations.
• Food Handlers certificate is required.
• Strong customer service orientation and guest engagement.
• Experience with scheduling, onboarding, and staff coaching.
• Proficient with cash handling and POS reporting.

Responsibilities

• Open and close the store following established guidelines and ensure a safe, efficient start/end of daily operations.
• Interact with customers to provide a warm, welcoming experience and address concerns.
• Assist GM in supervising staff to maintain safety, service quality, organization and accountability.
• Help manage food orders, supplies, and labor costs to protect profitability.

Skills

Leadership

Customer service

Cost control

Food safety

Detail orientation

Training/coaching

Scheduling

Accounting

Education

Food handlers certificate

Tools

POS systems

Job description

Job Description

We are looking for an Assistant Manager to work closely with the General Manager to oversee the entire operations and the welfare of our workers during scheduled shifts. If you’re a natural leader with proven skills and dedication, ready to take your career to the next level to provide top quality service and meaningful contribution to our bottom line, this is for YOU!

Job Duties and Expectations

• Opening and Closing of Store:Must be able to follow the acceptable guidelines to open and close the store in a safe and efficient manager. Store must be prepared for the daily operations routinely.
• Customer Service:Must interact with the general public in a way that inspires them to recommend our eatery to their friends. That includes providing a warm welcome, asking about their dining experience and showing interest in their concerns.
• Leadership & Supervision:Must be able to assist the GM in his/her effort to ensure employee safety, customer service, food quality, organization, and follow-through. Works to inspire employees to do their best through onboarding, training, coaching and supportive feedback.
• Cost Control:Assist the GM to oversee food ordering, supplies, maintenance and labor costs to ensure that the restaurant remains profitable -- in line with annual revenue and profit goals.
• Food Safety:Abides by food safety requirements and ensures that others do so by monitoring FIFO inventory and visually inspecting food prep and delivery activities. Food Handlers certificate is a MUST.
• Detail Orientation:Assist in managing the complex details of scheduling, shift swaps, new hire paperwork, product inventory, cleaning schedules, and unannounced health inspections.
• Accounting:Ensures adequate cash in registers and POS systems, runs daily reports, updates food and labor cost data. Makes bank deposits each afternoon by 4 p.m.

Job Type: Full-time

Salary: $13.00 - $20.00 per hour

Expected hours: 40 – 60 per week