Assistant Manager

Freddy's Frozen Custard & Steakburgers; Gilmer (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Performance-based bonus potential

Paid Time Off (PTO)

Meal Allowance

Career Growth opportunities

Paid Training

Positive Work Environment

Job summary

A leading restaurant brand in Gilmer, Texas, is looking for an Assistant General Manager passionate about guest relations and employee development. The ideal candidate will collaborate with the management team to implement strategies that ensure exceptional food and service. Responsibilities include managing daily operations, maintaining guest satisfaction, and leading a positive team culture. Ideal candidates should have at least a year of restaurant experience and a strong desire to grow into leadership roles, alongside competitive pay and comprehensive benefits.

Qualifications

• Minimum 1 year of restaurant experience required; supervisory experience preferred.
• Able to work 35+ hours a week with flexible availability.
• Willingness to grow into a leadership role.

Responsibilities

• Assist in managing daily operations including staffing, scheduling, and food safety.
• Deliver exceptional guest service with speed and accuracy.
• Monitor team productivity and ensure compliance with company procedures.

Skills

Leadership & Team Development

Customer service

Inventory control

Ability to lift 35 lbs.

Education

High school diploma or equivalent

College coursework in hospitality or business

Tools

POS systems

Restaurant management tools

Job description

Compensation: Competitive pay based on experience, plus bonus potential

Schlotzsky’s is seeking an Assistant General Manager who is passionate about guest relations, employee development, and business growth. The ideal candidate will work closely with the management team to execute a strategic vision for the restaurant while fostering a culture that ensures exceptional food and service.

Why Join Us?

• Comprehensive Benefits: Medical, dental, and vision insurance
• Competitive Pay & Bonuses: Performance-based bonus potential
• Paid Time Off (PTO): After 12 months, Assistant Managers accrue 40 hours of paid vacation per year
• Meal Allowance: Enjoy our delicious menu at a discount
• Career Growth: Advancement opportunities in a growing brand
• Paid Training: Learn and grow with us in a structured development program
• Positive Work Environment: Team-focused, family-friendly culture

Qualifications:

• Minimum 1 year of restaurant experience required; prior supervisory or shift lead experience preferred
• High school diploma or equivalent required; college coursework in hospitality or business is a plus
• Eagerness to grow into a leadership role; previous AGM experience is helpful but not required
• Leadership & Team Development
• Supports the GM in coaching, training, and developing team members
• Helps create a positive and productive team culture through professionalism and accountability
• Leads by example during shifts, demonstrating service, efficiency, and adherence to standards
• Participates in hiring, onboarding, and performance feedback under GM guidance

Work Ethic & Physical Requirements

• Reliable, punctual, and motivated with a strong desire to grow
• Able to work 35+ hours per week with flexible availability, including nights and weekends
• Capable of standing for long periods and lifting up to 35 lbs.

Operations & Financial Support

• Assists in managing daily operations including staffing, scheduling, food safety, and cash handling
• Helps with inventory control, food cost tracking, and loss prevention
• Learns and supports analysis of P&L statements and key performance metrics
• Monitors team productivity and ensures compliance with company procedures and brand standards
• Guest Experience & Service
• Delivers exceptional guest service with speed, accuracy, and friendliness
• Addresses guest concerns promptly; escalates more complex issues to the GM
• Actively promotes guest engagement and loyalty programs
• Comfortable using POS systems and willing to learn operational and scheduling software
• Basic skills in spreadsheets, digital checklists, and restaurant management tools
• Willing to assist across all restaurant roles as needed to support operations

Willing to fill in across all roles in the restaurant as needed