Assistant Manager

Freddy's Frozen Custard & Steakburgers; Fort Worth (TX); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive pay & bonuses

Paid Time Off (PTO): After 12 months,

Meal allowance

Career growth

Paid training

Positive work environment

Job summary

Schlotzsky's in Fort Worth, TX is seeking an Assistant General Manager passionate about guest relations, team development, and business growth. You will work with the management team to execute a strategic vision for the restaurant while fostering a culture that delivers exceptional food and service.

The ideal candidate has 1+ year of restaurant supervisory experience, a high school diploma, and a desire to grow into a leadership role.

Qualifications

• Minimum 1 year of restaurant experience required; prior supervisory or shift lead experience preferred
• High school diploma or equivalent required; college coursework in hospitality or business is a plus
• Eagerness to grow into a leadership role; previous AGM experience is helpful but not required
• Leadership & Team Development
• Supports the GM in coaching, training, and developing team members
• Helps create a positive and productive team culture through professionalism and accountability
• Leads by example during shifts, demonstrating service, efficiency, and adherence to standards
• Participates in hiring, onboarding, and performance feedback under GM guidance

Responsibilities

• Assist the GM in coaching, training, and developing team members
• Support hiring, onboarding, and performance feedback
• Manage daily operations including staffing, scheduling, food safety, and cash handling
• Inventory control, food cost tracking, and loss prevention
• Learn and support analysis of P&L statements and KPIs
• Monitor team productivity and ensure compliance with company procedures and brand standards
• Deliver exceptional guest service with speed, accuracy, and friendliness
• Address guest concerns promptly; escalate more complex issues to the GM
• Actively promote guest engagement and loyalty programs
• Comfortable using POS systems and willing to learn operational and scheduling software
• Basic skills in spreadsheets, digital checklists, and restaurant management tools
• Willing to assist across all restaurant roles as needed to support operations
• Willing to fill in across all roles in the restaurant as needed

Skills

Leadership

Team Development

Coaching

Training

People Management

Customer Service

Shift Leadership

Hiring & Onboarding

Education

High School Diploma or Equivalent

Hospitality or Business Coursework

Tools

POS Systems

Scheduling Software

Job description

Brand Summary:Schlotzsky's is a one-of-a-kind brand built on bold flavors, fresh ingredients, and a little bit of fun. Since 1971, we've been serving up our iconic sandwiches on house-made sourdough bread, along with fresh salads, pizzas, and more. With a personality as unique as our flavors, we embrace our heritage—because, after all, we're a \"Funny Name, Serious Sandwich.\" Whether crafting craveable meals or delivering exceptional service, we bring passion and quality to everything we do.

Compensation: Competitive pay based on experience, plus bonus potential

Schlotzsky's is seeking an Assistant General Manager who is passionate about guest relations, employee development, and business growth. The ideal candidate will work closely with the management team to execute a strategic vision for the restaurant while fostering a culture that ensures exceptional food and service.

Why Join Us?

• Competitive Pay & Bonuses: Performance-based bonus potential
• Paid Time Off (PTO): After 12 months, Assistant Managers accrue 40 hours of paid vacation per year
• Meal Allowance: Enjoy our delicious menu at a discount
• Career Growth: Advancement opportunities in a growing brand
• Paid Training: Learn and grow with us in a structured development program
• Positive Work Environment: Team-focused, family-friendly culture

Qualifications:

• Minimum 1 year of restaurant experience required; prior supervisory or shift lead experience preferred
• High school diploma or equivalent required; college coursework in hospitality or business is a plus
• Eagerness to grow into a leadership role; previous AGM experience is helpful but not required
• Leadership & Team Development
• Supports the GM in coaching, training, and developing team members
• Helps create a positive and productive team culture through professionalism and accountability
• Leads by example during shifts, demonstrating service, efficiency, and adherence to standards
• Participates in hiring, onboarding, and performance feedback under GM guidance

Work Ethic & Physical Requirements

• Reliable, punctual, and motivated with a strong desire to grow
• Able to work 35+ hours per week with flexible availability, including nights and weekends
• Capable of standing for long periods and lifting up to 35 lbs.

Operations & Financial Support

• Assists in managing daily operations including staffing, scheduling, food safety, and cash handling
• Helps with inventory control, food cost tracking, and loss preventionl>
• Learns and supports analysis of P&L statements and key performance metrics
• Monitors team productivity and ensures compliance with company procedures and brand standards
• Guest Experience & Service
• Delivers exceptional guest service with speed, accuracy, and friendliness
• Addresses guest concerns promptly; escalates more complex issues to the GM
• Actively promotes guest engagement and loyalty programs
• Comfortable using POS systems and willing to learn operational and scheduling software
• Basic skills in spreadsheets, digital checklists, and restaurant management tools
• Willing to assist across all restaurant roles as needed to support operations

Willing to fill in across all roles in the restaurant as needed