Assistant Manager SalesFocused

Hand & Stone - 8450 NW 53rd St - Doral, FL; Town of Florida (NY); On-site; USD 22,000 - 39,000; Full time

Benefits offered by this job

401(k)

Bonus

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Advancement opportunities

Training & development

Wellness resources

Job summary

Hand & Stone Massage and Facial Spa – Doral is seeking a results-driven Assistant Manager to lead front desk performance, elevate membership sales, and support daily spa operations. This role requires a strong understanding of sales metrics and the ability to coach a team to achieve goals.

You will drive membership sales, monitor KPIs such as conversion rates and bookings, and collaborate with the Spa Manager to execute promotions while maintaining exceptional guest experiences.

Qualifications

• Proven sales experience required with leadership background.
• Strong closing skills and ability to overcome objections.
• Data-driven mindset with KPI focus.
• Bilingual Spanish/English preferred.
• Highly organized with reliable follow-through.
• Availability for evenings and weekends.

Responsibilities

• Lead front desk sales and membership initiatives.
• Coach and develop Spa Associates; monitor KPIs.
• Drive conversion, average ticket, and booking metrics.
• Support hiring, onboarding, and performance feedback.

Skills

Sales leadership

Leadership

Closing skills

Data-driven

Bilingual

Organization

Evenings/weekends

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources

Assistant Manager (Sales-Focused) – Front Desk Leadership

Compensation: $19/hour base + commission

Join a High-Performance, Sales-Driven Team!

Are you a high-performing sales professional ready to step into a leadership role where your ability to drive revenue, coach teams, and own results truly matters?

At Hand & Stone Massage and Facial Spa – Doral, we are seeking a results-driven Assistant Manager to lead front desk performance, elevate membership sales, and support daily spa operations. This is not an entry-level role — we are looking for someone who understands sales metrics, thrives in a goal-driven environment, and knows how to turn guest interactions into long-term members.

What You’ll Own

• Front Desk Sales Leadership
• Drive membership sales, upgrades, and retention strategies
• Lead by example — actively sell and coach in real time
• Monitor daily KPIs including conversion rates, average ticket, and booking metrics
• Hold the team accountable to performance standards
• Team Development & Accountability
• Train, mentor, and motivate Spa Associates
• Conduct role-playing and sales coaching sessions
• Support hiring, onboarding, and performance feedback
• Help create a culture of accountability, follow-through, and professionalism
• Operational Excellence
• Maintain high standards of guest experience and spa presentation
• Partner with Spa Manager to execute promotions and growth initiatives
• Ensure smooth daily operations, especially during peak hours

What We’re Looking For

• Proven sales experience (membership, retail, hospitality, or service-based preferred)
• Prior leadership or supervisory experience required
• Strong closing skills and confidence overcoming objections
• Data-driven mindset — comfortable analyzing and acting on KPIs
• Bilingual (Spanish/English)
• Highly organized with strong follow-through
• Availability for evenings and weekends

What You’ll Get

• $19/hour base + commission
• Performance-based bonuses & sales incentives
• Career growth opportunities within a growing company
• Discounted spa services
• A competitive, team-oriented environment with recognition and sales contests

Why You’ll Love It Here

We don’t just manage—we build top performers and future leaders. If you’re driven by results, energized by sales, and ready to lead from the front, this is your opportunity to grow.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.