Assistant Manager, Retail Operations & Customer Experience

Fivestar; Eddyville (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

FiveStar in Eddyville, KY is seeking an Assistant Manager to partner with the General Manager in overseeing daily store operations, customer service, merchandising, and labor scheduling.

This role requires hands-on leadership, flexible shifts, and a focus on friendly, efficient service in a fast-paced retail environment. Professional appearance and strong team collaboration are essential.

Qualifications

• Minimum 1+ years of retail management experience or equivalent education.
• High School Diploma, GED, or equivalent experience.
• Must be at least 18 years old and maintain professional appearance.

Responsibilities

• Assist the General Manager in managing overall store operations.
• Lead store team in daily duties and customer service standards.
• Support merchandising, inventory levels, pricing, and signage.
• Provide training to the store team and communicate policies.
• Help address store issues to ensure long-term solutions.
• Oversee P&L awareness and ensure labor budgeting and reporting tasks are completed.

Skills

Retail management

Customer service

Team leadership

Basic computer skills

Education

High School Diploma or GED

Job description

FiveStar in Eddyville, KY is seeking an Assistant Manager to partner with the General Manager in overseeing daily store operations, customer service, merchandising, and labor scheduling.

This role requires hands-on leadership, flexible shifts, and a focus on friendly, efficient service in a fast-paced retail environment. Professional appearance and strong team collaboration are essential.