Assistant Manager - Retail & Customer Experience

Rent-A-Center; Seattle (WA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Short Term Disability

Long Term Disability

Flexible Spending Accounts

401(k) Savings Plan w/company match

Paid Time Off

Identity Theft Protection Plan

Health Savings Accounts

Hospital Indemnity

Critical Illness

Accident Insurance

Limited Purpose Plan

Job summary

Rent-A-Center in Seattle, WA is looking for a Credit Assistant Manager to support financial operations and enhance customers' quality of life. You will handle credit and collections, deliver top-notch service, and help drive store performance.

The role involves collecting on accounts, providing white-glove service in-store and in customers' homes, handling deliveries and pickups safely, and maintaining an inviting, organized store environment.

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience
• High school diploma or equivalent
• Must be at least 18 years of age
• Valid state driver's license and good driving record — You WILL be driving the company vehicles
• Ability to lift and move product such as furniture, electronics, and appliances
• Great communication and customer service skills

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind

Skills

Customer service

Communication

Retail experience

Education

High school diploma or equivalent

Job description

Rent-A-Center in Seattle, WA is looking for a Credit Assistant Manager to support financial operations and enhance customers' quality of life. You will handle credit and collections, deliver top-notch service, and help drive store performance.

The role involves collecting on accounts, providing white-glove service in-store and in customers' homes, handling deliveries and pickups safely, and maintaining an inviting, organized store environment.