Assistant Manager - Pub Leadership & Guest Experience

greene king; Richmond (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Pension contribution

Brand discounts

Employee assistance program

Greene King Inns discounts

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Metro Pubs in Richmond is seeking an Assistant Manager to join our busy pub team. You’ll lead by example, ensuring customers and teams have a great time and the business runs smoothly from open to close.

You’ll drive service standards, motivate the team, and support with training and development while upholding brand values and safety at all times. In this role you’ll own shift coordination, resolve issues quickly, and contribute to a welcoming atmosphere that makes our pub a home away from home

Qualifications

• Passion for delivering amazing experiences for customers.
• Strong communication and leadership skills.
• Ability to think on your feet during busy shifts.
• Attention to detail and high standards in all you do.

Responsibilities

• Support the General Manager in day-to-day running of the business and lead in their absence.
• Bring the brand to life by delivering amazing experiences for customers.
• Act as a role model for the team and support training and development.
• Be a champion of brand standards and ensure customer and staff safety at all times.

Skills

Leadership

Customer service

Communication

Training & development

Job description

Metro Pubs in Richmond is seeking an Assistant Manager to join our busy pub team. You’ll lead by example, ensuring customers and teams have a great time and the business runs smoothly from open to close.

You’ll drive service standards, motivate the team, and support with training and development while upholding brand values and safety at all times. In this role you’ll own shift coordination, resolve issues quickly, and contribute to a welcoming atmosphere that makes our pub a home away from home