Assistant Manager: People & Guest Experience Leader

Dhanani Group Inc; Monticello (MN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Scholarship program

Emergency fund

Discount program

Provider cost estimator

Wellness program

Pregnancy planning tool

Job summary

Burger King in Monticello, MN is seeking a hands-on Restaurant Supervisor/Manager to lead daily operations and deliver outstanding guest experiences. You will mentor team members, conduct coaching and training, and ensure that service, quality, and cleanliness standards are consistently met.

The role requires 1–2 years of supervisory experience, strong communication skills, and the ability to thrive in a fast-paced environment. Open availability for all shifts, weekends, and holidays is expected.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first.
• Create Memorable Experiences—delivers service that makes guests want to return.
• Administration—balances employee and guest experience with financial goals.
• Welcomes new team members and trains them.
• Leads inspiring team huddles and coaching.
• Ensures ongoing training and coaching for staff.
• Builds the capability of shift supervisors for growth.
• Thanks the team and celebrates success.
• Coaches brand service behaviors and provides feedback.
• Monitors Speed of Service to meet guest expectations.
• Ensures restaurant is welcoming and clean.
• Ensures product quality and operation standards are met.
• Collaborates with GM to improve guest metrics.
• Reviews sales and scheduling to meet QSC targets.
• Manages daily numbers, cash handling and HACCP logs.
• Reviews inventory and creates proper orders.
• Evaluates cost controls and adjusts as needed.
• Monitors staffing and scheduling for efficiency.
• On-boarding new team members and process improvements.

Skills

Guest service

Supervisory

Team leadership

Communication

Problem solving

Education

High school diploma

Tools

HACCP logs

Job description

Burger King in Monticello, MN is seeking a hands-on Restaurant Supervisor/Manager to lead daily operations and deliver outstanding guest experiences. You will mentor team members, conduct coaching and training, and ensure that service, quality, and cleanliness standards are consistently met.

The role requires 1–2 years of supervisory experience, strong communication skills, and the ability to thrive in a fast-paced environment. Open availability for all shifts, weekends, and holidays is expected.