Assistant Manager — Lead Teams, Elevate Guest Experience

Dhanani Group Inc; Melrose (MN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Scholarship Fund Program

Burger King Emergency Fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Melrose, MN is hiring for a supervisory role focused on leading the restaurant team and delivering exceptional guest experiences. This position emphasizes servant leadership, training, scheduling, and cost control to meet financial goals while maintaining quality and service standards.

The role involves coaching team members, conducting huddles, and ensuring adherence to BK standards. Weekend and holiday availability is required, with opportunities for advancement within a growing

Qualifications

• High school diploma or equivalent
• 1-2 years supervisory experience
• Excellent guest service skills required
• Ability to work in a fast-paced environment
• Ability to communicate effectively with guests and team members
• Ability to resolve issues in line with Burger King standards
• Ability to keep employees motivated, resolve conflicts, and make decisions
• Available to work all shifts; open, close, weekends and holidays

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first
• Create Memorable Experiences—service that makes guests want to return
• Administration—balance guest experience with financial goals
• Welcomes new team members and provides training
• Leads inspiring team huddles to motivate and inform the team
• Ensures ongoing training and coaching
• Builds capability of shift supervisors and prepares them for next level
• Consistently thanks the team and celebrates success
• Coaches brand service behaviors—train, observe, provide feedback and celebrate
• Monitors speed of service to meet guest expectations
• Ensures restaurant is welcoming and clean
• Ensures product quality and operations standards
• Partners with GM to create action plans to improve guest metrics
• Reviews sales and scheduling to meet QSC
• Ensures cash handling and HACCP logs are accurate
• Reviews inventory to create product orders
• Evaluates cost controls
• Monitors people charts and production planning
• Creates schedules and onboarding for new team members
• Implements action plans addressing employee needs and operational assessments

Skills

Leadership

Team player

Guest service

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Burger King in Melrose, MN is hiring for a supervisory role focused on leading the restaurant team and delivering exceptional guest experiences. This position emphasizes servant leadership, training, scheduling, and cost control to meet financial goals while maintaining quality and service standards.

The role involves coaching team members, conducting huddles, and ensuring adherence to BK standards. Weekend and holiday availability is required, with opportunities for advancement within a growing