Assistant Manager: Path to Theatre Manager & Growth

Cinemark USA, Inc.; Lancaster (TX); Hybrid; USD 18,000 - 22,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Job summary

Cinemark USA, Inc. is seeking an Assistant Manager to support theatre operations and ensure adherence to policies across departments.

You will be cross-trained to lead teams, train staff, and drive guest service excellence while advancing through Cinemark’s Management Accreditation Program. The role emphasizes flexibility to work evenings, weekends, and holidays, with opportunities for growth from Assistant to Senior Assistant Manager, Theatre Manager, or General Manager after six months of

Qualifications

• Must be at least 18 years old.
• High School or G.E.D. graduate preferred.
• Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program.
• Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required.
• Management members who work with alcohol are required to complete a Safe Alcohol Service training program.

Responsibilities

• Follows the direction of the General Manager.
• Supports General Manager’s decisions in communication with the staff.
• Responsible for working in all departments and all theatre job functions.
• Trains and coaches Team Members in their specific job functions.
• Assists in the preparation of administrative and special reports for the General Manager.
• Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition.
• Reports the need for building, property, and equipment repairs to General Manager.
• Ensures that theatre Team Members follow the dress code.
• Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer service.
• Learns and follows the policies and procedures as established in Cinemark’s Guidelines. Enforces these with all Team Members fairly and consistently.
• Reports all Employee relations issues to the General Manager.
• All management members must follow the Employee Relations Reporting Protocol.
• All management members are held at a high work ethic standard and code of conduct.
• Properly utilizes Personal Protective Equipment while completing position-specific tasks.
• Adapts to the frequency and scope of required cleaning tasks.
• Properly addresses any safety or security issues.
• Performs other work-related duties as assigned.

Skills

Customer service

Cash handling

Team leadership

English communication

Education

High School Diploma or GED

Job description

Cinemark USA, Inc. is seeking an Assistant Manager to support theatre operations and ensure adherence to policies across departments.

You will be cross-trained to lead teams, train staff, and drive guest service excellence while advancing through Cinemark’s Management Accreditation Program. The role emphasizes flexibility to work evenings, weekends, and holidays, with opportunities for growth from Assistant to Senior Assistant Manager, Theatre Manager, or General Manager after six months of