Assistant Manager| Midwood Smokehouse

Midwood Smokehouse; Raleigh (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical and Dental Insurance

Life Insurance after 6 months

Monthly Bonus Program

Paid Time Off

Training Program

Competitive pay

Job summary

Midwood Smokehouse in Raleigh, NC is seeking an Assistant Manager to lead a vibrant team in a fast-paced, hospitality-driven environment. You will partner with the General Manager to drive guest satisfaction, revenue growth, and operational excellence while upholding our authentic barbecue standards.

The role requires 2+ years of floor management, strong communication, and the ability to manage schedules, training, and costs.

Qualifications

• 2+ years of floor management in a high-volume restaurant.
• Ability to lead and foster a positive, motivated team.
• Strong time management and prioritization.
• Excellent communication and customer service skills.
• Willingness to work up to 52 hours per week.
• Ability to work flexible hours including evenings, weekends, holidays.
• Ability to bend, stoop, and lift up to 25 lbs.
• Familiarity with Mecklenburg County food safety guidelines.

Responsibilities

• Support the General Manager in leading and inspiring a team of managers and hourly employees.
• Drive revenue growth, guest satisfaction, and profitability while maintaining authentic barbecue.
• Ensure adherence to policies, procedures, and local health/safety regulations.
• Assist in budgeting, financial planning, and cost-control measures.
• Contribute to hiring, training, scheduling, and performance management.
• Maintain a safe and clean environment by overseeing sanitation and maintenance.
• Foster relationships with vendors and community partners.
• Address guest inquiries, feedback, and complaints professionally.
• Collaborate with the executive team on promotions and improvement initiatives.

Skills

Leadership

Team management

Customer service

Communication

Time management

Staff development

Scheduling

Education

High School Diploma

Four-year degree

Hospitality Degree

Job description

Assistant Manager| Midwood Smokehouse

Midwood Smokehouse, a proud member of the FS Food Group portfolio, is in search of a dynamic and committed Assistant Manager to join our vibrant restaurant family in the bustling Raleigh market. We're seeking individuals with a flair for leadership, a passion for advancement, and a genuine love for the exhilarating pace of managing a premier restaurant.

Midwood Smokehouse is dedicated to authentic barbecue: no pellets, no gas, no power outlets; just hardwood and hard work. Our menu showcases a variety of barbecue styles, from North Carolina hog to Texas beef, celebrating the rich traditions of American barbecue. With ambitious expansion plans on the horizon, we’re seeking visionary leaders like you to join us on this exciting journey and help shape the future of our renowned brand.

Why Join the FS Food Group Team?

• Competitive compensation based on experience.
• Comprehensive and well-rounded training program.
• 100% Employer-paid Medical and Dental Insurance for all management.
• Employer-paid base life insurance policy after 6 months of service.
• Achievable Monthly Bonus Program.
• Paid Time Off starting at 6 months of service.
• Closed for family time on major holidays - Thanksgiving and Christmas Day.

Assistant Manager Responsibilities:

• Support the General Manager in leading and inspiring a team of managers and hourly employees, cultivating a culture of teamwork, respect, and accountability.
• Assist in developing and executing strategies to drive revenue growth, enhance guest satisfaction, and maintain profitability while staying true to our authentic barbecue offerings.
• Ensure adherence to company policies, procedures, and standards, as well as local regulations governing food safety and sanitation.
• Collaborate with the General Manager in budgeting, financial planning, and cost control measures to achieve financial targets and maximize operational efficiency.
• Contribute to hiring, training, scheduling, and performance management processes, nurturing talent and promoting professional development within the team.
• Maintain a safe and clean environment by overseeing health safety and sanitation standards, including food handling practices and restaurant maintenance.
• Foster strong relationships with vendors, suppliers, and community partners, ensuring smooth operations and support for our local sourcing initiatives.
• Assist in addressing guest inquiries, feedback, and complaints with professionalism and efficiency, striving to exceed expectations and resolve issues promptly.
• Collaborate with the executive team to identify opportunities for business initiatives, promotions, and continuous improvement efforts.

Assistant Manager Requirements:

• 2+ years of floor management experience in a high-volume restaurant environment
• Ability to work together as a team.
• Lead by example and foster a positive and motivated work environment.
• Ability to manage time effectively and prioritize tasks.
• Exhibit excellent communication, customer service, and organizational skills.
• Must have the stamina to work up to 52 hours per week.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Must be able to bend, stoop, and lift up to 25lbs.
• Familiarity with food handling, safety, and compliant restaurant guidelines for Mecklenburg County
• High School Diploma (Four Year Degree or Hospitality Degree preferred)

We’re your neighborhood smokehouse using nothing but Cackalacky hickory hardwood and hard work to make the best barbecue around. We celebrate barbecue styles from across the country. Texas brisket, Memphis-style ribs, Kansas City burnt ends, and—of course—Carolina chopped pork from our own back yards. Barbecue is for everyone, so we can’t wait to see y’all soon.