Assistant Manager — Barbecue Kitchen Leader (Charlotte)

Midwood Smokehouse; Charlotte (NC); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical and Dental Insurance (employer

Life Insurance (employer-paid after 6m

Monthly Bonus Program

Paid Time Off starting at 6 months

Holidays closed for Thanksgiving &

Training program

Job summary

Midwood Smokehouse is actively seeking a dynamic Assistant Manager to join our Charlotte team. Lead a vibrant crew, drive guest satisfaction, and uphold the standards of authentic barbecue in a fast-paced environment.

You will collaborate with the General Manager on budgets, scheduling, and strategic initiatives while ensuring exceptional service and safety. This full-time role offers comprehensive training, health insurance, and opportunities for advancement in a growing restaurant family.

Qualifications

• 2+ years of floor management experience in a high-volume restaurant environment.
• Ability to work together as a team.
• Lead by example and foster a positive and motivated work environment.
• Ability to manage time effectively and prioritize tasks.
• Exhibit excellent communication, customer service, and organizational skills.
• Must have the stamina to work up to 52 hours per week.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Must be able to bend, stoop, and lift up to 25lbs.
• Familiarity with food handling, safety, and compliant restaurant guidelines for Mecklenburg County.
• High School Diploma (Four Year Degree or Hospitality Degree preferred)

Responsibilities

• Support the General Manager in leading and inspiring a team of managers and hourly employees, cultivating a culture of teamwork, respect, and accountability.
• Assist in developing and executing strategies to drive revenue growth, enhance guest satisfaction, and maintain profitability while staying true to our authentic barbecue offerings.
• Ensure adherence to company policies, procedures, and standards, as well as local regulations governing food safety and sanitation.
• Collaborate with the General Manager in budgeting, financial planning, and cost control measures to achieve financial targets and maximize operational efficiency.
• Contribute to hiring, training, scheduling, and performance management processes, nurturing talent and promoting professional development within the team.
• Maintain a safe and clean environment by overseeing health safety and sanitation standards, including food handling practices and restaurant maintenance.
• Foster strong relationships with vendors, suppliers, and community partners, ensuring smooth operations and support for our local sourcing initiatives.
• Assist in addressing guest inquiries, feedback, and complaints with professionalism and efficiency, striving to exceed expectations and resolve issues promptly.
• Collaborate with the executive team to identify opportunities for business initiatives, promotions, and continuous improvement efforts.

Skills

Leadership

Team management

Customer service

Scheduling

Communication

Stamina

Food safety

Education

High School Diploma

Job description

Midwood Smokehouse is actively seeking a dynamic Assistant Manager to join our Charlotte team. Lead a vibrant crew, drive guest satisfaction, and uphold the standards of authentic barbecue in a fast-paced environment.

You will collaborate with the General Manager on budgets, scheduling, and strategic initiatives while ensuring exceptional service and safety. This full-time role offers comprehensive training, health insurance, and opportunities for advancement in a growing restaurant family.