Assistant Manager: Lead & Train Teams, Elevate Service

Arby's; Smithfield (UT); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Paid time off

Flexible scheduling

Employee Discount

Advancement opportunities

Health insurance

Job summary

Arby’s is seeking an Assistant Manager in Smithfield, Utah, to help hire and train team members and ensure adherence to policies. You will lead the team, schedule shifts, handle customer issues, and support the store manager with staff development and performance reviews.

Ideal candidates have a track record as a senior staff member or as an Assistant Manager with a strong focus on customer service and mentoring others.

Qualifications

• Requires consistent work history and prior senior staff or assistant manager experience.
• Passion for customer service and mentoring the team.

Responsibilities

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Ensuring product quality and availability.
• Preparing and presenting employee reviews.
• Working closely with the store manager to lead staff.
• Assisting customers whenever necessary.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Completing tasks assigned by the general manager accurately and efficiently.
• Maintaining stores to standards, including stocking and cleaning.

Skills

Leadership

Customer service

Reliability

Job description

Arby’s is seeking an Assistant Manager in Smithfield, Utah, to help hire and train team members and ensure adherence to policies. You will lead the team, schedule shifts, handle customer issues, and support the store manager with staff development and performance reviews.

Ideal candidates have a track record as a senior staff member or as an Assistant Manager with a strong focus on customer service and mentoring others.