Assistant Manager: Lead, Train & Elevate Customer Service

Arby's, Inc.; Burley (ID); In loco; USD 18.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Paid time off

Flexible scheduling

Employee discount

Advancement opportunities

Growth opportunities

Descrizione del lavoro

Arby's, Inc. is seeking an Assistant Manager to oversee team members, train new staff, and ensure operations align with company policies. You will help hire, schedule, and mentor the team while resolving customer issues with a focus on service excellence.

The role emphasizes leadership, adherence to standards, and driving profitability through cost control and efficient store management. A strong work history and the ability to lead by example are essential.

Competenze

• Experience as a senior staff member or Assistant Manager.
• Passion for customer service and team mentoring.
• Consistent work history.

Mansioni

• Ensure company policies are followed.
• Optimize profits by controlling costs.
• Hire, train and develop new employees.
• Resolve customer issues to overall satisfaction.
• Lead staff and provide direction to employees.
• Maintain product quality and availability.
• Prepare and present employee reviews.
• Work with the store manager to lead staff.
• Assist customers whenever necessary.
• Follow health, safety, and security rules.
• Take disciplinary action when necessary.
• Complete tasks assigned by the general manager accurately.

Conoscenze

Self motivated

Lead by example

Customer service

Descrizione del lavoro

Arby's, Inc. is seeking an Assistant Manager to oversee team members, train new staff, and ensure operations align with company policies. You will help hire, schedule, and mentor the team while resolving customer issues with a focus on service excellence.

The role emphasizes leadership, adherence to standards, and driving profitability through cost control and efficient store management. A strong work history and the ability to lead by example are essential.