Assistant Manager | Lead Teams, Drive Guest Experience

Dunkin' - Franchisee Of Dunkin Donuts; Pueblo (CO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) with Company Match

Paid time off

Sick leave

Job summary

Quality Brand Group is seeking an Assistant Manager at its Dunkin’ location in Colorado. You will partner with the General Manager to lead daily operations, ensure excellent guest experiences, and develop a team aligned with our RAISE culture.

You will recruit, onboard, train, coach Team Members and Shift Leaders, and prepare for future opportunities. This role offers growth within a fast-paced, brand-driven environment with competitive pay and benefits.

Qualifications

• Experience in quick-service restaurant operations.
• Proven leadership with coaching teams.
• Clear communication and customer focus.
• Strong math and basic computer/cash-handling skills.
• Able to organize shifts and manage a team in a fast-paced setting.

Responsibilities

• Lead shifts and assist the General Manager with scheduling, staffing, and daily priorities.
• Coach fast, friendly service with emphasis on drive-thru performance and guest feedback.
• Assist with inventory, ordering, cash handling, and labor management to control costs.
• Maintain food safety, sanitation, and brand standards; reinforce training and accountability.

Skills

QSR experience

Leadership

Communication

Cash handling

Scheduling

Job description

Quality Brand Group is seeking an Assistant Manager at its Dunkin’ location in Colorado. You will partner with the General Manager to lead daily operations, ensure excellent guest experiences, and develop a team aligned with our RAISE culture.

You will recruit, onboard, train, coach Team Members and Shift Leaders, and prepare for future opportunities. This role offers growth within a fast-paced, brand-driven environment with competitive pay and benefits.