Assistant Manager — Fast-Paced QSR Team Leader

Dunkin' Donuts; Denver (CO); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) Plan with Company Match

Paid time off

Job summary

Dunkin' Donuts / QUALITY BRAND GROUP is hiring an Assistant Manager to partner with the General Manager in Denver to run daily operations and deliver exceptional guest experiences. You will build a capable team, lead shifts, and uphold our RAISE culture while driving service quality and efficiency.

You’ll recruit, onboard, and train teammates, coach staff, and prepare for the next step in your leadership career within a growing organization.

Qualifications

• QSR experience with a strong focus on guest service, speed of service, and drive-thru performance.
• Clear communication, sound judgment, and a hands-on approach to solving problems in a fast-paced environment.
• Basic math and computer skills, with the ability to support cash handling, inventory, scheduling, and cost control.

Responsibilities

• Lead shifts and support the General Manager with scheduling, staffing, and daily priorities.
• Coach fast, accurate, friendly service, with a strong focus on drive-thru performance.
• Address guest feedback and help the team improve.
• Support inventory, ordering, cash handling, and labor management; reduce waste and monitor results.

Skills

QSR Experience

Guest Service

Drive-Thru Performance

Communication

Problem Solving

Cash Handling

Scheduling

Team Leadership

Math & Computer Skills

Job description

Dunkin' Donuts / QUALITY BRAND GROUP is hiring an Assistant Manager to partner with the General Manager in Denver to run daily operations and deliver exceptional guest experiences. You will build a capable team, lead shifts, and uphold our RAISE culture while driving service quality and efficiency.

You’ll recruit, onboard, and train teammates, coach staff, and prepare for the next step in your leadership career within a growing organization.