Assistant Manager - Lead Team & Guest Service

Sonic Drive-In; Lenoir (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

SONIC Drive-In Assistant Manager is responsible for supporting the General Manager in running the drive-in, training and coaching Team Members, Carhops, and Skating Carhops, and ensuring quality, safety and guest satisfaction.

The role requires flexible hours, strong communication, and minimum restaurant management experience. SONIC emphasizes teamwork and customer-focus in a fast-paced environment.

Qualifications

• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required.

Responsibilities

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops.
• Directs and assigns drive-in restaurant employees to meet operational standards.
• Performs opening and/or closing duties.
• Monitors staffing levels, inventory levels and food cost control.
• Reinforces customer service and responds to guest requests.

Skills

Team leadership

Communication skills

Multi-tasking

Customer service

Job description

SONIC Drive-In Assistant Manager is responsible for supporting the General Manager in running the drive-in, training and coaching Team Members, Carhops, and Skating Carhops, and ensuring quality, safety and guest satisfaction.

The role requires flexible hours, strong communication, and minimum restaurant management experience. SONIC emphasizes teamwork and customer-focus in a fast-paced environment.