Assistant Manager — Lead Team & Elevate Store Experience

J.Crew Group; Texas; On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Up to 60% discount on branded products

Bonus programs

Paid Time Off (PTO) including holidays

401(k) plan with company matching

Medical, dental, prescription, vision,

Entertainment, travel, fitness and M&T

Job summary

J.Crew Group in Cypress, TX is seeking an Assistant Manager to join the leadership team. You will help drive profitability through genuine customer connections, brand loyalty, and community engagement, while coaching the sales team for peak performance.

You’ll support the Store Director and help manage divisions like visual merchandising, operations, and service. Strong teamwork and adaptability are essential as you ensure smooth store operations and exceptional service.

Qualifications

• Have 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift at least 40 pounds

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Team leadership

Customer service

Store operations

Scheduling flexibility

Job description

J.Crew Group in Cypress, TX is seeking an Assistant Manager to join the leadership team. You will help drive profitability through genuine customer connections, brand loyalty, and community engagement, while coaching the sales team for peak performance.

You’ll support the Store Director and help manage divisions like visual merchandising, operations, and service. Strong teamwork and adaptability are essential as you ensure smooth store operations and exceptional service.