Assistant Manager — Lead Team & Elevate Guest Experience

Dunkin' | Alabama; Shoal Run (AL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Weekly Pay

Flexible scheduling

Growth opportunities

Health insurance

401(k) options

Paid time off

Tuition assistance

Employee Assistance Program

Discounted Dunkin' products

Employee rewards

Job summary

Dunkin' is seeking an energetic Assistant Manager to support the Restaurant Manager in daily operations. You'll lead a dedicated team focused on delivering top-notch guest experiences.

This is a hands-on leadership role with responsibilities including staff training, managing cash handling, and ensuring compliance with brand standards. The ideal candidate will possess supervisory experience in food service or hospitality, have strong communication skills, and be committed to guest satisfaction.

Qualifications

• Previous supervisory or management experience in food service, retail, or hospitality.
• Strong communication and leadership skills.
• Ability to train, motivate, and lead a team.
• Focus on guest service and satisfaction.
• Problem-solving skills and a results-driven mindset.
• Must be at least 18 years of age.
• Availability to work flexible hours including mornings, evenings, weekends, and holidays.

Responsibilities

• Support the Restaurant Manager in overseeing daily operations.
• Develop team members and achieve business goals.
• Lead and motivate crew members for great guest experiences.
• Manage daily operations, including inventory and cash handling.
• Assist in hiring, onboarding, and scheduling.
• Monitor sales performance and labor costs.
• Ensure compliance with brand standards and safety regulations.

Skills

Supervisory experience

Communication skills

Leadership skills

Guest service focus

Problem-solving

Job description

Dunkin' is seeking an energetic Assistant Manager to support the Restaurant Manager in daily operations. You'll lead a dedicated team focused on delivering top-notch guest experiences.

This is a hands-on leadership role with responsibilities including staff training, managing cash handling, and ensuring compliance with brand standards. The ideal candidate will possess supervisory experience in food service or hospitality, have strong communication skills, and be committed to guest satisfaction.