Assistant Manager: Lead Team, Elevate Guest Experience

Dash In; Prince Frederick (MD); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

401(k) with employer match

Paid time off (PTO)

Paid holidays

Community service days

Parental leave

Tuition reimbursement

Career growth opportunities

Employee discounts

Health insurance

Pet insurance

Job summary

Dash In is seeking an Assistant Manager to lead store operations, guest experiences, and team development in Maryland. The role oversees the store when the Store Manager is away, ensuring smooth daily performance and profitability.

You will drive guest satisfaction, manage supervision, and contribute to revenue and expense oversight, with a strong emphasis on customer service and team leadership.

Qualifications

• 2+ years of supervisory or management experience (food service or retail experience preferred).
• A high school diploma is the starting point, but an associate’s or bachelor’s degree is like finding hidden treasure!
• Customer service is your secret weapon – you resolve issues and leave customers smiling.
• Juggling multiple tasks and priorities? No sweat.
• Communication is your forte, whether it's with employees, customers, vendors, or management.
• Experience in inventory management, financial analysis, sales, and marketing.

Responsibilities

• Operational Excellence: ensure the store runs smoothly and merch is in-stock.
• Team Dynamo: recruit, train, and support a diverse team.
• Financial Navigator: monitor revenue and expenses to guide the store.
• Tech Guru: manage POS and related software for efficient operations.

Skills

Leadership

Customer service

Inventory management

Financial analysis

Sales & marketing

Education

High school diploma

Associate’s or bachelor’s degree

Job description

Dash In is seeking an Assistant Manager to lead store operations, guest experiences, and team development in Maryland. The role oversees the store when the Store Manager is away, ensuring smooth daily performance and profitability.

You will drive guest satisfaction, manage supervision, and contribute to revenue and expense oversight, with a strong emphasis on customer service and team leadership.