Assistant Manager — Lead Store Team & Customer Experience

World Market; Kansas City (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Up to 30% shopping discount

Wellness resources

Career growth training

401(k) Savings Plan

Job summary

World Market is seeking an Assistant Manager in Kansas City to lead a high‑performing team and drive a customer‑first selling culture. You will partner with the Store Manager to execute daily priorities, develop staff, and uphold brand standards across operations and merchandising.

The role requires proven leadership in a fast-paced retail setting, strong communication, and the ability to coach and de‑escalate in customer interactions.

Qualifications

• Proven leadership experience in a fast-paced environment.
• Strong focus on customer experience and operational results.
• Excellent communication and coaching abilities.

Responsibilities

• Lead a customer-first selling culture and drive engagement.
• Analyze business trends and act on opportunities.
• Recruit, develop and retain a high-performance team.
• Execute daily tasks and priorities with Store Manager guidance.
• Maintain loss prevention policies and inventory controls.
• Support a safe, compliant work environment.

Skills

Leadership

Customer experience

Operations

Communication

Coaching

De-escalation

Planning

Decision making

Attention to detail

Team delegation

Job description

World Market is seeking an Assistant Manager in Kansas City to lead a high‑performing team and drive a customer‑first selling culture. You will partner with the Store Manager to execute daily priorities, develop staff, and uphold brand standards across operations and merchandising.

The role requires proven leadership in a fast-paced retail setting, strong communication, and the ability to coach and de‑escalate in customer interactions.