Assistant Manager — Lead Operations, Guest Service & Growth

Checkers & Rally’s; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

Checkers & Rally’s is seeking an Assistant Manager to support the General Manager in executing the restaurant plan and achieving sales and profit goals. You will lead team members, ensure policy compliance, and maintain a high standard of guest service in a fast-paced environment.

The role requires 1–2 years of QSR management experience, strong communication skills, and flexibility for extended hours. We emphasize integrity, service, excellence, and growth as core values.

Qualifications

• High School Diploma or GED preferred.
• Food Safety Certified.
• 1–2 years restaurant management experience, preferably in Quick Service Restaurants (QSR).
• Basic math skills.
• Microsoft Office and general systems experience.

Responsibilities

• Build sales and profits by promoting Guest satisfaction and managing restaurant operations.
• Escalate concerns or recommendations with the restaurant, employees or Guests to the General Manager.
• Assist with interviewing and hiring the right Team Members.
• Ensure policy and procedures are followed on shifts.
• Train Team Members on operations, Company policies and Guest service.
• Identify and respond to complaints and policy and procedure violations.
• Provide regular feedback and coaching to Team Members on performance.
• Help ensure the restaurant is a safe, clean and fun environment for our employees and Guests.

Skills

Interpersonal skills

Verbal communication

Written communication

Microsoft Office

Flexibility

Team leadership

Education

High School Diploma or GED (preferred)

Tools

POS systems

Restaurant software

Job description

Checkers & Rally’s is seeking an Assistant Manager to support the General Manager in executing the restaurant plan and achieving sales and profit goals. You will lead team members, ensure policy compliance, and maintain a high standard of guest service in a fast-paced environment.

The role requires 1–2 years of QSR management experience, strong communication skills, and flexibility for extended hours. We emphasize integrity, service, excellence, and growth as core values.