Assistant Manager — Lead Operations & Guest Experience

Dunkin'; Flamingo (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Leadership development

Competitive pay and flexible schedules

Paid training and ongoing support

Fun energetic team environment

Medical/Vision/Dental

Job summary

Brewing Brand is seeking an Assistant Manager to support the Restaurant Manager and lead daily restaurant operations within the Dunkin’ network. You will mentor team members, ensure guest satisfaction, and help drive profitability and growth in a fast-paced environment.

Responsibilities include conducting team meetings, supervising training, enforcing brand standards, and maintaining safety and sanitation. A positive leadership presence and strong communication are essential.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality.

Responsibilities

• Assist Restaurant Manager in daily operations and shift coverage.
• Lead team meetings and coordinate with Restaurant Manager.
• Oversee Brand Training programs, scheduling, training and certification.
• Ensure brand standards, recipes and systems are followed.
• Create a guest-focused culture and monitor guest feedback for improvements.

Skills

Leadership

English proficiency

Numeracy

Retail/Restaurant leadership

Job description

Brewing Brand is seeking an Assistant Manager to support the Restaurant Manager and lead daily restaurant operations within the Dunkin’ network. You will mentor team members, ensure guest satisfaction, and help drive profitability and growth in a fast-paced environment.

Responsibilities include conducting team meetings, supervising training, enforcing brand standards, and maintaining safety and sanitation. A positive leadership presence and strong communication are essential.