Assistant Manager - Lead Guest Experience & Operations

Wingstop; Visalia (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Wingstop is seeking an assistant manager to partner with the store manager in Visalia, CA to drive sales, control costs, and ensure guest satisfaction. The role emphasizes leading the team, training crew, and maintaining Wing Stop standards for service quality, cleanliness, and food safety.

Responsibilities include scheduling, inventory management, cash handling, and addressing customer concerns with professionalism while ensuring a positive work environment for staff and compliance with company

Qualifications

• Experience in restaurant management or supervisory role preferred.
• Strong leadership and team-building skills required.
• Knowledge of safety and sanitation standards is expected.

Responsibilities

• Oversee store operations and coordinate with the store manager to meet objectives in sales, cost, and customer satisfaction.
• Train and lead crew to deliver friendly, efficient service and maintain Wing Stop standards.
• Manage scheduling and ensure proper coverage for all shifts; handle inventory and weekly chicken counts.
• Ensure accurate cash handling, deposits, and adherence to corporate guidelines.
• Address customer concerns promptly and professionally and delegate tasks as needed.

Skills

Leadership

Guest Service

Training

Scheduling

Inventory Management

Cash Handling

Job description

Wingstop is seeking an assistant manager to partner with the store manager in Visalia, CA to drive sales, control costs, and ensure guest satisfaction. The role emphasizes leading the team, training crew, and maintaining Wing Stop standards for service quality, cleanliness, and food safety.

Responsibilities include scheduling, inventory management, cash handling, and addressing customer concerns with professionalism while ensuring a positive work environment for staff and compliance with company