Assistant Manager — Lead by Example & Elevate Service

Dunkin' Donuts; West Bridgewater (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Free shift meal

Tuition discounts

Paid Time Off

Medical and dental options

Cash referral program

Recognition program

Community involvement

Job summary

Dunkin' Donuts in West Bridgewater, MA seeks an Assistant Manager to lead daily operations and coach the team. You will work opposite the Restaurant Manager to ensure smooth service, high energy, and memorable guest experiences throughout each shift.

The role emphasizes leading by example, driving guest satisfaction, managing staffing and cash, and supporting local marketing. Training and career growth are available within the Dunkin' franchise network.

Qualifications

• 6+ months of retail, restaurant, or hospitality management experience.
• Ability to lead a team across shifts and maintain guest focus.
• Strong time management and attention to detail.

Responsibilities

• Lead by example through actions, work ethic, and attitude.
• Coach, motivate, and support team members to succeed.
• Create a positive culture where guests feel valued and crew feel appreciated.
• Support store goals through sales, cost control, and local marketing.
• Run the shift with staffing, inventory, cash handling, and store systems management.
• Partner with the Restaurant Manager to provide full leadership coverage.

Skills

Leadership

Team motivation

Positive culture

Operations management

Staff scheduling

Job description

Dunkin' Donuts in West Bridgewater, MA seeks an Assistant Manager to lead daily operations and coach the team. You will work opposite the Restaurant Manager to ensure smooth service, high energy, and memorable guest experiences throughout each shift.

The role emphasizes leading by example, driving guest satisfaction, managing staffing and cash, and supporting local marketing. Training and career growth are available within the Dunkin' franchise network.