Assistant Manager: Lead by Example, Drive Guest Experience

121 Main Street Kingston Dunkin'; Kingston (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Free shift meal (select menu items)

Discounted tuition at SNHU for you and

Paid Time Off

Medical and dental insurance options

Cash referral program

Recognition program

Community and charitable involvement

Job summary

Dunkin Franchise Kingston is hiring a Assistant Manager to lead daily operations, coach a diverse crew, and maintain high-energy guest service across shifts. You’ll work opposite the Restaurant Manager to ensure smooth coverage and drive store results.

This role offers hands-on leadership development, a clear path to Restaurant Manager or District Manager, and benefits like shift meals, tuition assistance, and paid time off.

Qualifications

• Demonstrated leadership experience in retail, hospitality, or food service.
• Ability to coach and motivate a diverse team.
• Strong time management and guest service skills.
• Valid driver’s license and reliable transportation preferred.

Responsibilities

• Lead by example to set the right tone and work ethic.
• Support and develop team members to achieve goals.
• Create a positive guest experience and upbeat store culture.
• Drive store results through sales, cost control, and local marketing.
• Run shifts, manage staffing, inventory, and store systems.
• Collaborate with the Restaurant Manager for coverage.

Skills

Leadership

Coaching

Time management

Guest service

Job description

Dunkin Franchise Kingston is hiring a Assistant Manager to lead daily operations, coach a diverse crew, and maintain high-energy guest service across shifts. You’ll work opposite the Restaurant Manager to ensure smooth coverage and drive store results.

This role offers hands-on leadership development, a clear path to Restaurant Manager or District Manager, and benefits like shift meals, tuition assistance, and paid time off.