Assistant Manager - Lead a Dynamic, Guest-Driven Team

Hollywood Bowl Group Careers; United States; Remote; USD 37,000 - 45,000; Full time

Benefits offered by this job

Monthly bonus (£1 per hour)

Centre Manager in Training programme

50% food discount

28 days holiday

Pension option

Mental health support

Job summary

Hollywood Bowl Group is seeking an Assistant Manager to lead a busy centre, overseeing lanes, bar and diner areas. You will train and motivate the team, ensuring a fun, safe and high-quality customer experience.

The role includes coaching, operating standards, and supporting the General Manager to meet centre targets while maintaining excellent guest service. A 40-hour contract with additional shifts is typical.

Qualifications

• Proven management experience within leisure, hospitality or retail.

Responsibilities

• Coach and mentor the team to deliver exceptional customer service.
• Run front-of-house operations and support back-of-house in delivering centre goals.
• Drive financial performance and uphold the highest standards of safety and service.

Skills

Management experience

Customer service passion

Leadership large teams

Willingness to work nights weekends

Desire for success

Job description

Hollywood Bowl Group is seeking an Assistant Manager to lead a busy centre, overseeing lanes, bar and diner areas. You will train and motivate the team, ensuring a fun, safe and high-quality customer experience.

The role includes coaching, operating standards, and supporting the General Manager to meet centre targets while maintaining excellent guest service. A 40-hour contract with additional shifts is typical.