High-Energy Team Member: Customer Service & Growth

Hollywood Bowl Group Careers; United States; Remote; USD 16,000 - 20,000; Full time

Benefits offered by this job

50p/hour extra pay

Apprenticeship programmes

Optional pension plan

Holiday entitlement up to five days

Free monthly game vouchers

30% discount for self and up to five朋友

50% off food while working

Team Member Support Programme

Long service awards

Charity donation after induction

Healthcare cash plan

Job summary

Hollywood Bowl Group is hiring Team Members to be at the center of the customer journey. You may welcome guests at reception, host parties on lanes, or serve food and drinks from the bar and diner. Your energy and enthusiasm ensure a value-for-money experience on every visit.

Centre-wide training and opportunities to progress through apprenticeship programmes and in-house management training are available, with shift patterns across mornings, evenings, and weekends.

Qualifications

• Great customer service, with the ability to communicate at all levels.
• High energy and the ability to work in a fast-paced environment.
• A friendly, supportive and helpful team player.
• Flexibility with working hours and shift patterns.
• Basic literacy and numeracy skills.

Responsibilities

• Welcomes customers at reception or serves food & drink from bar and diner.
• Assists with hosting parties on lanes and supporting the customer journey.
• Provides support across key areas of the centre as needed.
• May be required to work in the kitchen.
• Participates in induction and ongoing training.

Skills

Customer service

Communication

Team player

Flexibility

Numeracy

Job description

Hollywood Bowl Group is hiring Team Members to be at the center of the customer journey. You may welcome guests at reception, host parties on lanes, or serve food and drinks from the bar and diner. Your energy and enthusiasm ensure a value-for-money experience on every visit.

Centre-wide training and opportunities to progress through apprenticeship programmes and in-house management training are available, with shift patterns across mornings, evenings, and weekends.