Assistant Manager — Lead a Design-Driven Retail Tile Team

The Tile Shop; Mount Prospect (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Health Savings Account (HSA)

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Matching

Employee Discount

Long Term Disability

Short-Term Disability

EAP

Voluntary Life

Job summary

The Tile Shop in Mount Prospect, IL is seeking an experienced retail leader to build and guide a high‑performing Sales team. You will train staff, greet customers, and drive tile and related product sales while delivering exceptional service.

You will lead scheduling, inventory accuracy, and collaboration with warehouse personnel, maintaining brand standards and ensuring timely product delivery. First year income targeted at 60–75K.

Qualifications

• Retail management experience required.
• Weekend availability is required.
• Previous sales experience preferred.
• Ability to train and coach staff and meet sales goals.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Retail management

Sales leadership

Customer service

Team motivation

Weekend availability

English proficiency

Job description

The Tile Shop in Mount Prospect, IL is seeking an experienced retail leader to build and guide a high‑performing Sales team. You will train staff, greet customers, and drive tile and related product sales while delivering exceptional service.

You will lead scheduling, inventory accuracy, and collaboration with warehouse personnel, maintaining brand standards and ensuring timely product delivery. First year income targeted at 60–75K.