Retail Assistant Manager - Lead Sales Team

The Tile Shop; Denver (CO); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Health Savings Account (HSA)

401(k) Retirement Plan

Employee Discount

Vision Insurance

EAP

Job summary

The Tile Shop is seeking a dynamic Retail Sales Manager in our Denver area to build and lead a high-performing team. You will recruit, coach, and motivate Sales Associates, driving sales while delivering outstanding customer service and product knowledge across tile and installation offerings.

First-year income is expected to be 60–75K at target, with weekend availability and a strong emphasis on design sensibility, teamwork, and a proactive, outcomes-driven mindset.

Qualifications

• Must have weekend availability.
• 1+ years of experience in retail management.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations.
• Work well with others in a fast-paced, commission sales environment.
• Open to learning and growing independently and from feedback.
• Lead with a positive attitude and contagious enthusiasm.
• Detail-oriented and highly organized.
• Sense of Design: put together various styles, colors, and textures.
• Ability to read, write, and speak in English.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals
• Learn the installation process and products to educate customers.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Sales leadership

Team development

Customer relationship building

Retail operations

English proficiency

Design sense

Math & computing basics

Positive attitude

Open to feedback

Weekend availability

Job description

The Tile Shop is seeking a dynamic Retail Sales Manager in our Denver area to build and lead a high-performing team. You will recruit, coach, and motivate Sales Associates, driving sales while delivering outstanding customer service and product knowledge across tile and installation offerings.

First-year income is expected to be 60–75K at target, with weekend availability and a strong emphasis on design sensibility, teamwork, and a proactive, outcomes-driven mindset.