Assistant Manager - Lead a Customer-First Team & Grow Sales

World Market

Inwood (TX)

On-site

USD 42,000 - 65,000

Full time

5 days ago

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Benefits offered by this job

30% shopping discount

Wellness resources

Recognition programs

Career training

Job summary

World Market in Texas is seeking an Assistant Manager to lead a team, drive sales, and uphold our customer-first selling culture. You will partner with the Store Manager to develop the team, maintain brand standards, and execute daily priorities across Customer Experience, Operations, and Merchandising.

The role requires proven leadership in a fast-paced specialty retail environment, strong communication, coaching ability, and a focus on results.

Qualifications

Proven leadership experience delivering results, customer experience, and operational results in a fast-paced environment.
Effective communication skills, being open to feedback, and the ability to adapt quickly.
Ability to provide in the moment coaching to associates.
Ability to de-escalate store and customer situations effectively.
Ability to plan and prioritize according to the needs of the business.

Responsibilities

Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values.
Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action.
Consistently exemplify, maintain, and foster the culture and values of World Market.
Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.
Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.