Assistant Manager Jr.

Rental Asset Management LLC; Town of Florida (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Rental Asset Management LLC is seeking an Assistant Manager to support the Property Manager in daily property operations, ensuring tenant satisfaction, accurate records, and financial integrity.

Responsibilities include administrative documentation, rent processing, budgeting support, and ensuring regulatory compliance while delivering high-quality service to tenants and stakeholders.

Qualifications

• Technical degree or higher in Business Administration, Property Management, or related fields.
• Minimum 1 year of experience in similar roles.
• Customer service orientation, basic financial management, and property operations knowledge.
• Understanding of local real estate regulations.
• Proficient in English (B2) and Spanish (B2).

Responsibilities

• Maintain organized and up-to-date records related to tenants and property operations
• Ensure timely and accurate availability of information to support decision-making
• Process rental payments and assist with bank reconciliations and financial reporting
• Manage income tracking and detect irregularities to ensure financial accuracy
• Assist in budget preparation and information analysis
• Maintain open communication with tenants and resolve requests efficiently
• Provide personalized attention with empathy and active listening
• Ensure compliance with internal and legal regulations related to property management
• Monitor performance indicators and submit reports as required
• Deliver high-quality service to internal and external clients
• Participate in improvement initiatives and competency development

Skills

Customer service

Communication

Documentation management

Financial literacy

Bilingual EN/ES

Education

Business Admin / Property Management degree

Job description

Main Purpose

As an Assistant Manager at RAM, you will support the Property Manager in the daily operations of the property, ensuring tenant satisfaction, proper documentation, financial accuracy, and operational efficiency.

Essential Functions

Administrative and Documentation Management

• Maintain organized and up-to-date records related to tenants and property operations


• Ensure timely and accurate availability of information to support decision-making


• Properly file and distribute physical documents

Financial and Payment Support

• Process rental payments and assist with bank reconciliations and financial reporting


• Manage income tracking and detect irregularities to ensure financial accuracy


• Assist in budget preparation and information analysis

Tenant Relations and Communication

• Maintain open communication with tenants and resolve requests efficiently


• Provide personalized attention with empathy and active listening

Standard Keeper

• Ensure compliance with internal and legal regulations related to property management


• Monitor performance indicators and submit reports as required


• Deliver high-quality service to internal and external clients


• Participate in improvement initiatives and competency development

Qualifications & Requirements

• Technical degree or higher in Business Administration, Property Management, or related fields


• Minimum 1 years of experience in similar roles


• Customer service orientation, basic financial management, and property operations knowledge


• Understanding of local real estate regulations


• Proficient in English (B2) and Spanish (B2)

We look forward to welcoming you to RAM!