Assistant Manager

Rental Asset Management LLC; Miami (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Rental Asset Management LLC in Miami is seeking an Assistant Manager to support the Property Manager in daily operations, tenant satisfaction, documentation, and financial accuracy. You will help ensure efficient property management and high service levels for residents.

The role emphasizes administrative tasks, payment processing, budget support, and compliance with relevant regulations, with bilingual English/Spanish communication expectations.

Qualifications

• Technical degree or higher in Business Administration, Property Management, or related fields.
• Minimum 1 years of experience in similar roles.
• Customer service orientation, basic financial management, and property operations knowledge.
• Understanding of local real estate regulations.
• Proficient in English (B2) and Spanish (B2).

Responsibilities

• Support the Property Manager in daily operations.
• Maintain organized tenant records and property operation documentation.
• Process rental payments and assist with bank reconciliations and financial reporting.
• Manage income tracking and detect irregularities to ensure financial accuracy.
• Assist in budget preparation and information analysis.
• Maintain open communication with tenants and resolve requests efficiently.
• Ensure compliance with internal and legal regulations and monitor performance indicators.

Skills

Customer service

English (B2)

Spanish (B2)

Financial management

Property operations knowledge

Education

Technical degree or higher in Business Administration, Property Management, or related fields

Job description

Main Purpose

As an Assistant Manager at RAM, you will support the Property Manager in the daily operations of the property, ensuring tenant satisfaction, proper documentation, financial accuracy, and operational efficiency.

Essential Functions

Administrative and Documentation Management

• Maintain organized and up-to-date records related to tenants and property operations
• Ensure timely and accurate availability of information to support decision-making
• Properly file and distribute physical documents

Financial and Payment Support

• Process rental payments and assist with bank reconciliations and financial reporting
• Manage income tracking and detect irregularities to ensure financial accuracy
• Assist in budget preparation and information analysis

Tenant Relations and Communication

• Maintain open communication with tenants and resolve requests efficiently
• Provide personalized attention with empathy and active listening

Standard Keeper

• Ensure compliance with internal and legal regulations related to property management
• Monitor performance indicators and submit reports as required
• Deliver high-quality service to internal and external clients
• Participate in improvement initiatives and competency development

Qualifications & Requirements

• Technical degree or higher in Business Administration, Property Management, or related fields
• Minimum 1 years of experience in similar roles
• Customer service orientation, basic financial management, and property operations knowledge
• Understanding of local real estate regulations
• Proficient in English (B2) and Spanish (B2)

We look forward to welcoming you to RAM!