Assistant Manager Jr.

Rental Asset Management; Town of Florida (NY); On-site; USD 50,000 - 68,000; Full time

Job summary

Rental Asset Management is seeking an Assistant Manager to support the Property Manager in daily property operations, tenant relations, and documentation. You will assist with financial processes, ensure accuracy, and help maintain regulatory compliance.

The role emphasizes customer service, empathy in tenant interactions, and teamwork within RAM. This position is based on-site in the New York area with opportunities for process improvements.

Qualifications

• Technical degree or higher in Business Administration, Property Management, or related fields.
• Minimum 1 year of experience in similar roles.
• Bilingual in English and Spanish (B2).
• Understanding of local real estate regulations.

Responsibilities

• Support daily property operations and documentation for tenants and the property.
• Process rental payments, assist with bank reconciliations and financial reporting.
• Maintain open tenant communication and address requests with empathy.
• Ensure compliance with internal policies and applicable regulations.
• Monitor performance indicators and prepare reports as required.
• Deliver high-quality service to internal and external clients.
• Contribute to continuous improvement initiatives and development.

Skills

Customer service

Financial management

Property operations

Education

Business Administration

Property Management

Job description

Main Purpose

As an Assistant Manager at RAM, you will support the Property Manager in the daily operations of the property, ensuring tenant satisfaction, proper documentation, financial accuracy, and operational efficiency.

Essential Functions

Administrative and Documentation Management

• Maintain organized and up-to-date records related to tenants and property operations
• Ensure timely and accurate availability of information to support decision-making
• Properly file and distribute physical documents

Financial and Payment Support

• Process rental payments and assist with bank reconciliations and financial reporting
• Manage income tracking and detect irregularities to ensure financial accuracy
• Assist in budget preparation and information analysis

Tenant Relations and Communication

• Maintain open communication with tenants and resolve requests efficiently
• Provide personalized attention with empathy and active listening

Standard Keeper

• Ensure compliance with internal and legal regulations related to property management
• Monitor performance indicators and submit reports as required
• Deliver high-quality service to internal and external clients
• Participate in improvement initiatives and competency development

Qualifications & Requirements

• Technical degree or higher in Business Administration, Property Management, or related fields
• Minimum 1 years of experience in similar roles
• Customer service orientation, basic financial management, and property operations knowledge
• Understanding of local real estate regulations
• Proficient in English (B2) and Spanish (B2)

We look forward to welcoming you to RAM!