Assistant Manager in Training

Mike's Carwash; Centerville (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Manager in Training to join their dynamic team. This role offers a unique opportunity to develop your management skills while ensuring exceptional customer experiences. As part of a fast-growing company, you will collaborate closely with the General Manager, inspire your team, and manage operations effectively. With a commitment to internal promotions, this position opens doors for your career advancement. If you're ready to take the next step in your management journey, this is the perfect opportunity for you.

Qualifications

• Two years of retail/service industry management experience or equivalent leadership experience is required.
• Ability to score 80% on Money Handling Skills Assessment without a calculator.

Responsibilities

• Collaborate with the General Manager to lead and develop staff.
• Ensure customer satisfaction by maintaining quality and handling complaints professionally.
• Manage operations to meet company standards and oversee inventory.

Skills

Customer focus

Problem-solving

Effective communication

Teamwork

Decision-making

Flexibility

Job description

Position: Assistant Manager in Training

Pay starting at $22/hr, plus incentives.

Two years of retail/service industry management experience or equivalent leadership experience is required.

We promote from within for our top management levels and focus on internal promotions for many positions. Starting your management career with us opens many opportunities within a fast-growing company.

Achievements:

• 2024 Best and Brightest Companies to Work for in the Nation Winner!
• 2023 APEX Training Award Winner!

Role Summary:

The Assistant Manager in Training collaborates with the General Manager to lead and develop staff, ensuring an outstanding customer experience. They are expected to inspire their team, execute company purpose, and manage the location in the absence of the General Manager.

Key Responsibilities:

1. Model behaviors aligned with our purpose and employee promise.
2. Ensure customer satisfaction by maintaining quality, staffing, and handling complaints professionally.
3. Manage operations to meet company standards, assist in achieving location goals, and oversee inventory and staffing.
4. Develop team members through hiring, training, performance reviews, and discipline processes.
5. Assist with property and equipment maintenance, ensuring cleanliness and safety.
6. Participate in structured management training and pursue skill development.
7. Adhere to company policies and perform additional duties as assigned.

Work Schedule Requirements:

• Work all scheduled shifts, at least five days and 40 hours weekly, including every other weekend.
• Capable of closing two nights weekly and opening one morning weekly.
• Work full schedule during holiday periods, including Christmas week.
• Ability to transfer between stores within the market.

Physical Demands: The role requires communication, visual, standing, walking, and occasional lifting up to 50 lbs.

Work Environment: Outdoors in varying temperatures, occasional machinery operation, chemical handling, and protective gear usage.

Performance Factors:

• Customer focus, decision-making, empathy, flexibility, problem-solving, resiliency, and teamwork.

Minimum Qualifications:

• Practical problem-solving skills.
• Ability to score 80% on Money Handling Skills Assessment without a calculator.
• Effective communication skills, including reading manuals and reports, and customer interaction.