Assistant Manager (01422) - 3951 Taylorsville rd.

Domino's Pizza; Louisville (KY); On-site; USD 40,000 - 55,000; Full time

Job summary

Domino's Pizza in Louisville, KY is seeking a dynamic Assistant Manager to support the Store Manager in daily operations and lead a dedicated team. You will drive customer satisfaction, ensure safety and quality, manage shifts, cash handling, and inventory while delivering strong store performance.

This role offers leadership growth in a fast-paced environment with opportunities to contribute to sales targets and guest experiences.

Qualifications

• Proven experience in customer service, food service, or retail management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask in a fast-paced, high-volume environment.
• Physically able to lift up to 25 pounds and stand for extended periods.

Responsibilities

• Oversee and manage daily store operations, including opening and closing procedures.
• Lead, motivate, and mentor team members to maintain high performance standards.
• Run shifts efficiently with timely order preparation and quality delivery.
• Handle cash transactions, reconcile registers, and maintain accurate financial records.
• Interact professionally with customers, addressing concerns and ensuring satisfaction.
• Answer phones, process customer orders accurately, and manage inquiries.
• Maintain a clean, organized, and safe work environment complying with health regulations.
• Train and develop new team members through onboarding and ongoing skill development.
• Implement and communicate company policies across all team members.
• Collaborate with Store Manager to analyze performance, achieve sales targets, and identify improvements.
• Manage inventory and ordering processes.
• Make decisive decisions in high-pressure situations and stay solution-focused.
• Demonstrate resilience and adaptability to changing business needs.

Skills

Customer service

Leadership

Communication

Problem solving

Multitasking

Cash handling

Education

High school diploma or equivalent

Food safety certification (preferred)

Tools

POS systems

Inventory management software

Computer skills

Job description

• Full-time
• Job Category Org: Store Assistant Manager

Job Description

We're looking for a dynamic and results-driven Assistant Manager to join our team at our 3951 Taylorsville rd. location in Louisville, United States. In this pivotal role, you will support the Store Manager in overseeing daily operations while leading and motivating a dedicated team. You'll be instrumental in delivering exceptional customer experiences, maintaining operational excellence, and driving store performance. This position offers an exciting opportunity to develop your leadership skills in a fast-paced, collaborative environment where your contributions directly impact our success.

• Oversee and manage daily store operations, including opening and closing procedures, to ensure smooth and efficient workflow
• Lead, motivate, and mentor team members to maintain high performance standards and foster a positive work culture
• Run shifts efficiently while ensuring timely order preparation, accurate processing, and quality delivery
• Handle cash transactions, reconcile registers, and maintain accurate financial records with meticulous attention to detail
• Interact professionally and empathetically with customers, addressing concerns promptly and ensuring satisfaction
• Answer phones, process customer orders accurately, and manage customer inquiries with exceptional communication skills
• Maintain a clean, organized, and safe work environment that complies with company standards and health regulations
• Train and develop new team members through comprehensive onboarding and ongoing skill development
• Implement, enforce, and communicate company policies and procedures consistently across all team members
• Collaborate with the Store Manager to analyze performance metrics, achieve sales targets, and identify opportunities for store improvement
• Manage inventory, monitor stock levels, and contribute to efficient inventory control and ordering processes
• Make decisive decisions in high-pressure situations while remaining calm, organized, and solution-focused
• Demonstrate resilience and adaptability when responding to operational challenges and changing business needs

Qualifications

• Proven experience in customer service, food service, or retail management environment
• Strong leadership and team management skills with the ability to inspire and develop others
• Excellent communication and interpersonal abilities to work effectively with diverse team members and customers
• Proficiency in math, analytical thinking, and problem-solving capabilities
• Demonstrated ability to multitask and work efficiently in a fast-paced, high-volume environment
• Detail-oriented mindset with a strong focus on accuracy, quality, and operational excellence
• Physical ability to lift up to 25 pounds regularly and stand for extended periods
• Flexibility to work various shifts, including evenings, weekends, and holidays as needed
• Basic computer skills for order processing, inventory management, and point-of-sale systems
• Strong financial acumen and experience handling cash transactions and reconciliation
• Proven ability to train, mentor, and coach team members effectively
• Exceptional customer complaint resolution and conflict management skills
• Decision-making capability and assertiveness in managing operational challenges
• High school diploma or equivalent (preferred)
• Food safety certification or willingness to obtain (preferred)
• Positive attitude, enthusiasm, and genuine commitment to delivering outstanding customer experiences