Assistant Manager - Gym Ops & Member Experience

Planet Fitness; Lilburn (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Flynn Group, owner of Flynn Fitness brands including Planet Fitness, seeks an Assistant Manager for a Planet Fitness club in Lilburn, GA. You will report to the General Manager and oversee daily club operations to ensure a positive member experience while maintaining financial stability.

You will lead front-line staff, schedule within payroll grids, greet members, and manage opening/closing with a focus on high-energy, clean, and welcoming environments in a Judgement Free Zone.

Qualifications

• Demonstrates excellent interpersonal skills by interacting with customers, coworkers, and the public.
• Practices active listening, empathy, and collaboration to resolve issues.
• Identifies issues, analyzes information, explores solutions, and plans actions.

Responsibilities

• Provides operational support to the General Manager through team development and analysis of key business metrics.
• Greet members and facilitate club tours to drive business.
• Ensure proper opening and closing of the club.
• Assist with scheduling, payroll preparation, and KPI-driven initiatives.
• Lead change-management efforts and guide teams through transitions.

Skills

Customer Service

Communication

Problem Solving

Job description

Flynn Group, owner of Flynn Fitness brands including Planet Fitness, seeks an Assistant Manager for a Planet Fitness club in Lilburn, GA. You will report to the General Manager and oversee daily club operations to ensure a positive member experience while maintaining financial stability.

You will lead front-line staff, schedule within payroll grids, greet members, and manage opening/closing with a focus on high-energy, clean, and welcoming environments in a Judgement Free Zone.